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Job Description

Join Ofwat’s Facilities and Workplace Management Team as a Health & Safety, Facilities & Workplace Manager\n\nWe have an 18 month fixed term contract available\n\n*Office Location: Birmingham (B5 4UA) with hybrid working based 4 days per week in the office and 1 day per week from home\n\nAbout Us\n\nWe are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission’s final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment.\n\nThe Role\n\nThe Health, Safety and Facilities Workplace Manager role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments.\n\nYou'll manage all aspects of health & safety, facilities operations, and workplace management across all company locations (Birmingham, London and Cardiff). The role ensures a safe, compliant, efficient, and engaging workplace environment that supports productivity, employee wellbeing, and operational success.

This is a multi-disciplinary role that combines responsibilities across health and safety compliance, facilities management, and workplace operations.\n\nThis role has line management responsibility for a small team who support in workplace management.\n\nThe Health, Safety, Facilities & Workplace Manager role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments.\n\nKey deliverables\n\nIn this role you will be expected to:\n\nHealth & Safety Management\n\n * Develop, implement, and review company-wide Health & Safety (H&S) policies and procedures in line with legal and regulatory requirements (e.g., HSE regulations).\n\n * Act as the appointed H&S Competent Person and provide expert advice to management and employees.\n\n * Lead incident investigation, reporting, and root cause analysis for all H&S issues and implement corrective actions.\n\n * Conduct risk assessments (fire, DSE, manual handling, COSHH, etc.) and ensure control measures are in place.\n\n * Deliver training, inductions, and awareness campaigns on H&S topics.\n\nFacilities Management\n\n * Oversee all facilities services including maintenance, cleaning, security, utilities, waste, and building management systems.\n\n * Manage service contracts, procurement, and relationships with third-party suppliers and contractors.\n\n * Ensure compliance with statutory building regulations (e.g., fire safety, water hygiene, electrical testing).\n\n * Monitor and manage budgets for facilities operations and CAPEX projects.\n\n * Budgeting and cost control for facilities-related expenditures.\n\n * Ensure sustainability and energy efficiency in building operations.\n\nWorkplace Operations\n\n * Drive initiatives to create a high-quality, inclusive, and productive working environment for staff.\n\n * Support with planning and managing office moves, refurbishments, and space optimization strategies (e.g., hybrid working layouts).\n\n * Lead sustainability initiatives within the workplace (energy use, waste reduction, wellbeing design).\n\n * Foster a positive workplace culture, including wellness initiatives and ergonomic improvements.\n\n * Create and maintain a safe, comfortable, and productive working environment.\n\nAbout You\n\nBelow are some of the key essential experience, skills & knowledge required for this post:\n\n1. NEBOSH General Certificate or equivalent in Occupational Health & Safety [Lead Criterion].\n\n2. Proven experience in health & safety, facilities and workplace management in a multi-site or complex environment [Lead Criterion].\n\n3.

Proven track record in developing, implementing, and managing health and safety policies in the workplace.\n\n4. Project management experience in planning and delivering workplace and facilities projects (e.g. office fit-outs, relocations).\n\n5.

Experience managing budgets, contracts, and service providers.\n\n6. Experience in managing day-to-day operations of building facilities (HVAC, cleaning, security, maintenance, etc.).\n\n7. Skilled in procuring services and managing supplier performance against KPIs and SLAs.\n\nWhy You Should Join Us:\n\n* People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way.\n\n * Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration.\n\n * Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.\n\n * Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices.\n\n * Good employer pension contributions\n\n * 25 days’ annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.\n\n * Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.\n\n * Fees paid for membership of relevant professional bodies.\n\n * Up to 3 volunteering days per year.\n\n * Recognition vouchers scheme rewarding your hard work.\n\n * Generous shared parental leave and pay supporting your family life.\n\nFollow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline.\n\nClosing date: 23.55 on 22 January 2026

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