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Job Description

Jewellery Quarter Bullion – Health, Safety & Facilities Officer\n\nLocation: Birmingham, Office-based\n\nContract: Full time, permanent contract (37.5 hours per week)\n\nSalary: up to £35,000 depending on experience\n\nPackage & Benefits\n\n* Bonus: up to 30%\n\n* 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)\n\n* Onsite Gym\n\n* Health and wellbeing programme\n\n* Employee and store discount\n\nOffice-based at our Birmingham Head Office; visa sponsorship is not available\n\nAbout Jewellery Quarter Bullion\n\nWe’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £350m+ turnover, our brands (BullionByPost, Gold, and others) are trusted by thousands of investors.\n\nYou’ll join a fast-paced, specialist business where vigilance, trust and operational excellence underpin everything we do.\n\nRole Overview\n\nWe are hiring a Health, Safety & Facilities Officer to champion workplace safety, security, operational readiness and environmental compliance across our Birmingham operations.\n\nThis hands-on role safeguards our colleagues and workplace by maintaining security, managing facilities partners, supporting incident response, and ensuring we continue to meet the standards expected of a high-value operational environment.\n\nKey Responsibilities\n\n * Lead proactive safety checks, inspections and risk assessments\n\n * Maintain compliance with relevant workplace and H&S legislation\n\n * Coordinate facilities maintenance, contractor attendance and site access requirements\n\n * Support and improve operational monitoring and incident reporting processes\n\n * Lead emergency preparedness activities including fire safety and evacuation drills\n\n * Deliver effective onboarding and ongoing training related to safety and operational standards\n\n * Build strong working relationships with external partners including service providers and authorities\n\n * Promote a culture of accountability, awareness and pride in keeping the workplace safe, efficient and compliant\n\nSkills & Experience\n\n * Experience in operational safety, facilities coordination or risk management\n (ideally within a high-value, regulated or operational environment)\n\n * Understanding of workplace H&S regulations and safe systems of work\n\n * Hands-on incident management and root-cause prevention experience\n\n * Ability to work closely with teams across the business to influence behaviours\n\n * Full UK driving licence - essential\n\n * IOSH / NEBOSH - desirable\n\n * First Aid / Fire Marshal - beneficial\n\n * Working knowledge of monitoring systems (CCTV, alarms, access controls) - beneficial but not essential\n\nWhy You’ll Love It Here\n\n * Real ownership of on-the-ground safety, risk and operational assurance\n\n * Opportunity to evolve and continuously improve our protective measures\n\n * High visibility and influence across a growing, ambitious business\n\n * Join a culture rooted in Accountability, Agility, Integrity, Clarity and Efficiency\n\n * Make a meaningful impact every day - ensuring people feel safe and supported at work\n\n * Culture rooted in Integrity, Agility, Ambition, Clarity, Efficiency\n\nAbout You\n\nYou’ll thrive in this role if you:\n\n * Stay calm and decisive under pressure\n\n * Can influence and enforce high standards with confidence\n\n * Enjoy being visible on the ground, not behind a desk\n\n * Are detail-obsessed and proactive in spotting risks before they escalate\n\n * Believe safety and security enable performance - not restrict it\n\nReady to Apply?\n\nIf this sounds like the right opportunity for you, we’d love to hear from you. We’ll review applications and contact shortlisted candidates to discuss next steps.\n\nPre-employment Checks\nPlease note that all successful candidates will be required to complete pre-employment screening checks, which include:\n\n* Right to work verification\n\n* Criminal record check (DBS)\n\n* Reference checks\n\n* For certain roles, credit or fraud screening may also be required in line with business risk and regulatory requirements.\n\nApplication Deadline: 31st January 2026\n\nAt JQB, we champion and promote equal opportunities.

We welcome applications from all backgrounds - you’re welcome here.\n\nHealth, Safety & Facilities Officer

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