Head of VIP Crypto - Remote

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A young and growing crypto iGaming startup thats redefining the future of gaming with blockchain technology and decentralised economies is looking for a Head of VIP.
As a startup, you will create, own and execute the strategy, attracting and managing a portfolio of high-value crypto players across multiple regions. Youll be responsible for developing and nurturing relationships, identifying opportunities to boost lifetime value, and delivering tailored campaigns and rewards to ensure elite customer satisfaction and retention.
What's on offer: Competitive Salary + Performance-Based Bonuses Remote Working Opportunity to Shape the VIP department Key responsibilities of theHead of VIP Crypto Player Relationship Management Build and maintain strong personal relationships with top-tier customers, ensuring high engagement and satisfaction levels. VIP Program Strategy & Execution Design and optimise the VIP experience from onboarding to personalised promotions, exclusive events, and retention initiatives. Data-Driven Personalisation Use player data and behavioural analytics to segment users, track activity, and anticipate needs delivering relevant, real-time value. Issue Resolution & Support Act as the main point of contact for VIP clients, resolving issues quickly and professionally. Collaboration Work closely with...
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Location:
London
Salary:
not provided
Category:
Management & Consultancy

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