Head of Venue Operations

5 Days Old

Harris Hill is delighted to be working with a dynamic, values-led arts and culture charity to recruit a Head of Venue Operations. Permanent | 32 hours per week (4 days) | London (multi-site)Salary: Circa £45,000, with flexibility for exceptional candidates This organisation is known for transforming spaces into vibrant, community-focused cultural venues, supporting artists, experimental programming and inclusive night-time culture across London. The Head of Venue Operations will play a critical role in ensuring these venues operate safely, sustainably and to a consistently high standard. The role Reporting to the senior leadership team, the Head of Venue Operations will have strategic and hands‑on responsibility for the organisation’s public-facing venues, including cafés, bars, event spaces and late-night cultural sites. Managing a team of Venue Managers, you will oversee day-to-day operations, compliance, staff leadership, financial performance and guest experience across multiple locations. A key early priority will be leading the operational launch of a new venue, acting as interim Venue Manager during its establishment phase before transitioning to a permanent management structure. This is a senior operational role requiring both strong systems thinking and an ability to lead from the front in busy, public environments. Key responsibilities include:
Leading and line‑managing Venue Managers and operational teams across multiple sites Embedding consistent operational systems, policies and procedures Overseeing licensing, health & safety, safeguarding and late-night compliance Ensuring excellent customer experience and inclusive, welcoming venues Managing budgets, staffing costs, stock control and financial reporting Supporting live events, performances, nightlife and community programming Playing a central role in opening and launching new venues Championing staff wellbeing, development and inclusive working practices
About you You will bring significant experience managing complex venues, bars, cultural spaces or late-night operations, with a strong understanding of licensing and compliance. You will be a confident people manager, comfortable leading multi-site or large teams, and able to balance commercial awareness with community and artistic values. Experience within the arts, charity or community sectors is highly desirable, as is a genuine commitment to accessibility, inclusion and grassroots culture. For more information, Please send your CV to lizzy.clark@harrishill.co.uk As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics. #J-18808-Ljbffr
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Location:
City Of London
Job Type:
FullTime

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