A leading service organization in Newent is hiring an Assistant Director of Customer Experience to improve service quality and tenant satisfaction. The ideal candidate will lead with empathy, champion customer-focused practices, and inspire teams to deliver high-quality services. Responsibilities include overseeing tenant feedback, developing customer strategies, and ensuring that tenant needs shape service delivery. This role offers a competitive salary and a chance to make meaningful improvements in community services. #J-18808-Ljbffr