About the job

We’re looking for a Head of Supply Chain to join our office-based Cruise division.

• Job title: Supply Chain Manager
• Division: Cruise
• Contract type: Permanent
• Hours: 40 hours per week
• Location: Poole

What you will be doing

Responsible for leading sourcing, supplier management and process improvement across the Tower Cruise operation.

Ensuring product availability, supplier performance, and supply chain compliance across the division.

Core responsibilities

• Responsible for the inventory levels held by Tower Supplies.
• Deliver stock availability and order fulfilment at the highest possible service levels.
• Responsible for meeting and exceeding relevant KPIs, such as OTIF and SLOB.
• Manage working capital through optimisation of stock levels and minimisation of excess stock without compromising service.
• Setting the stocking strategy for inventory levels reflecting usage, MOQs, EOQs, price breaks, customer contracted stock.
• Develop reports, strategies and processes to simplify and deliver best practice and year on year improvements and savings.
• Provide cost and usage analysis and insightful information to support and enable strategic decision making.
• Work with supply partners, customers, and wider business to strengthen the current offer through utilising all available usage information and intelligence.
• Being a partner to the divisions. Understanding their needs and strategies.
• Reporting on progress to all levels of the business.
• Ensure all supply chain activities comply with relevant regulations and standards.
• Track supply chain performance using metrics and KPIs, identify bottlenecks, and implement process improvements to enhance efficiency.
• Ensure all essential tasks assigned to you are completed daily, weekly, and monthly as required. Carry out any other additional duties that may be required from time to time.

What’s in it for you

• Modern open plan office
• Monthly profit share bonus scheme
• Free access to LinkedIn Learning
• Holiday buy-back scheme
• Company sick pay
• Free onsite parking
• Perks at Work scheme
• Tuck shop snacks
• Free lunch Fridays
• Charity dress down Fridays
• Cycle to Work scheme
• Birthday vouchers
• Subsidised workplace massage
• Eye vouchers
• Employee assistance programme (EAP)
• Company social and corporate events

Who we are

We are a fast paced, forward thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. Our work improves life on board for guests and crew by streamlining the entire hotel and technical supplies lifecycle. We bring consistency, reliability and pride to every part of our partnerships, achieving more than 99 percent on-time in-full delivery across more than 30 ports and six continents across the globe.

Where you work

Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.

Who you are

Experienced in the FMCG and/or wholesale distribution industries, you will have working knowledge of global distribution models and in particular working with overseas 3PLs. With excellent data analysis skills, you will relish the challenge of finding solutions that deliver against our customer expectations.

Delivering our customer promise and being people that can be relied upon are our trademarks – if you have high standards and a meticulous approach to detail around stock and fulfilment we would love to hear from you.