Overview

Head of Software Engineering - Store Payments & Infrastructure at Marks & Spencer. Join to apply for the Head of Software Engineering - Store Payments & Infrastructure role at Marks and Spencer.

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. We are redefining ourselves into a digital-first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

What You’ll Do

Your key accountabilities will include:

• Lead Software Engineering Managers to build and maintain high quality and reliable software
• Be responsible for Engineering excellence in Stores Payments & Infrastructure: champion engineering best practices including agile methodologies, DevOps, CI/CD, test automation, and code quality
• Prioritise legacy systems modernization while ensuring stability and security across our technology estate
• Line manage and develop Engineering Managers to ensure they have the right skills, development plans and bias to learning
• Maintain and cultivate effective relationships with Product, Delivery, Architecture and InfoSec counterparts to prioritise, problem-solve and maximise value to the market
• Work with the wider Technology function to implement the technical strategy, define and execute the software engineering strategy aligned with broader business objectives, establish technical vision, adopt architecture standards, and engineering practices that enable scalability, reliability, and innovation across digital platforms, e-commerce and POS systems, supply chain technology, and in-store solutions

Who You Are

Your skills and experience will include:

• Previous polyglot hands-on senior software engineer
• Excellent knowledge in TechOps/DevOps, Infrastructure, and/or IoT
• Excellent knowledge across the full stack, from front-end to back-end
• Extensive background in software engineering with several years’ experience in a variety of systems and technologies
• Proven track record in delivering, operating, leading, hiring and shifting at Product Group level and above
• Strong understanding of System Design, Software Architecture, Cloud and Infrastructure best practices

Tech Stack

M&S uses a variety of technologies. For this role that includes:

• POS systems and e-commerce platforms
• IoT and device management
• TechOps/Infrastructure
• Mule, Kafka, MQ
• Cloud - Azure
• CI/CD - AzureDevOps and GitHub Actions
• Observability: Dynatrace

What’s In It For You

Working at M&S means being part of something bigger—helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and evolving, with a strong sense of purpose and a focus on doing the right thing.

Benefits include:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to performance
• Strong pension and life assurance
• Tailored induction and training to support development from day one
• Exclusive perks and savings through the M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access
• One paid volunteer day a year to support a cause that matters to you

Everyone’s Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team so we can put steps in place to help you be at your best through this process.