Our client is one of the UK’s most visited cultural and entertainment destinations in London, bringing together culture, creativity and technology. This is a high-profile, high-footfall environment where innovation and public experience are at the core. The Head of Security is the strategic lead for all security, emergency management, public safety, and health & safety compliance across the estate. This role ensures a safe, secure, and welcoming environment for visitors, staff, and partners, while acting as a trusted advisor to senior leadership on risk, resilience, and crisis management. The Job

Lead all security operations including guarding, control room, and surveillance systems. Set standards and manage internal teams and external security providers. Oversee event security planning and delivery and ensure a visible, customer-focused security presence. Develop and implement security strategies aligned to organisational goals. Conduct threat and risk assessments; advise leadership on mitigation strategies Manage security contracts and tender processes. Act as primary liaison with key partners (e.g. police, emergency services, local authorities). Represent the organisation at industry forums and safety groups. Advise on security planning for venues and high-risk events. Develop and oversee crowd management and event safety plans Lead Safety Advisory processes and ensure compliance for live events Support teams with best practice, training, and post-incident reviews Develop and maintain emergency and business continuity plans and lead response to incidents and major events. Ensure readiness through training, exercises, and continuous improvement Build and lead a high-performing security team and set KPIs, monitor performance, and report to senior leadership. Promote a culture of professionalism, vigilance, and continuous improvement

The Person

Significant security leadership experience in high-footfall environments (e.g. retail, events, venues, or stadia). Strong knowledge of risk management, crowd safety, and security operations. Experience managing vendors, budgets, and projects. Understanding of UK security and health & safety legislation. Excellent communication, stakeholder management, and decision-making skil.ls Relevant qualification in Security, Risk Management, or similar (Level 5+) Health & Safety qualification (e.g. NEBOSH) preferred Professional membership (e.g. Security Institute, IOSH, IRM) desirable Calm under pressure with sound judgement Proactive, solutions-focused mindset Excellent interpersonal and communication skills

#J-18808-Ljbffr