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Driving Recruitment Strategy l Passion for candidate experience and ED&I

Head of Project Management

Job Type: Permanent

Drive Change That Matters – Lead Projects That Transform Communities

Are you an experienced project leader with a passion for social purpose and delivering meaningful, lasting change? Are you ready to lead a dynamic team at the heart of a forward-thinking housing organisation?

At FCHO, we’re committed to building thriving communities and delivering excellent services that improve lives. As Head of Project Management, you’ll play a pivotal role in delivering the systems, processes and innovation that help make this happen.

The Vacancy

Reporting to the Executive Director of Corporate Services, you’ll lead FCHO’s Project Management Office (PMO), setting the strategic direction for project delivery across the organisation. You’ll champion a culture of professional, disciplined project delivery—ensuring all projects are delivered on time, in scope, and within budget, while meeting the highest standards of quality, collaboration, and customer focus.

You’ll manage a team of skilled Project Managers, ensuring our projects align and support FCHO’s corporate plan. Whether supporting technology transformation, customer journey improvements, or culture and process change, your leadership will be central to successful and sustainable outcomes.

So what will you be doing?

In this role your responsibilities will be:

• Lead, manage, and develop the PMO and a team of Project Managers to deliver change and improvement initiatives across FCHO
• Embed professional project management practices and promote consistent, high-quality delivery using structured methodologies to raise the profile of PMO across the organisation
• Align project delivery with FCHO’s Corporate Plan, ensuring strong governance, performance tracking, and resource planning
• Champion a customer-centric approach to project and programme management, ensuring user needs are central to all change
• Use data, KPIs and insight to monitor delivery and drive continuous improvement and accountability across the PMO
• Collaborate with colleagues across all services to identify priorities and design future-proofed, fit-for-purpose solutions
• Facilitate cross-cutting, transformational change projects that deliver measurable benefits and improved outcomes for colleagues and customers

Who are we looking for?

• Have experience managing a high-performing project management team
• Demonstrate a strong track record of delivering cross-organisational and transformational change projects
• Be confident working with stakeholders across all levels, including Executive Team and Board
• Be adept at analysing complex systems and designing future-focused, customer-friendly solutions
• Have experience in change management, continuous improvement, and embedding best practice across an organisation
• Understand the challenges and opportunities within a social housing environment
• Be committed to equality, diversity, and delivering positive outcomes for our colleagues, our customers, and our communities

What's in it for you?

When you become a part of the FCHO team, you receive a range of fantastic benefits, including:

• A 37-hour working week with hybrid working options
• Holiday entitlement is 30 days plus one shut down day and eight bank holidays.
• Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn
• Automatic enrolment into a private health insurance plan
• Access to an Employment Assistance Programme
• Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
• Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life
• Discounted gym membership
• Professional subscriptions are paid for by the business where they are an essential requirement of your role.
• Enhanced maternity, paternity, adoption and sick pay
• Access to an on-site wellbeing room
• Access to an on-site café
• Long service awards

Interviews and assessments to take place as soon as possible and we reserve the right to close the application process early if we receive a large amount of applicants.

We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we’ll do all we can.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Strategy/Planning, and General Business

• Industries

  Civic and Social Organizations, Housing and Community Development, and Housing Programs

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