This job is with BBC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JOB BAND: E
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: Technology Group / Broadcast and Publication
LOCATION: London - Hybrid
PROPOSED SALARY RANGE: Up to £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

PURPOSE OF THE ROLE

The Head of Presentation is responsible for the day to day management of our network TV Playout contract and the team who ensure the smooth delivery of our channels and content to audiences across the UK and the world. The role works with colleagues across the BBC on everything from resilience planning for major events to planning new products to support the delivery of content to audiences. Using supplier and internal reporting, the Head of Presentation works to support our suppliers and ensure that performance measures are hit, giving our audiences the best possible experience. The Head of Presentation manages several members of the Broadcast and Publication team including the Playout Editors who are our Editorial representatives in our Playout suites.

WHY JOIN THE TEAM

Broadcast and Publication is an exciting department that is responsible for the delivery of TV content to audiences on broadcast and online. The Head of Presentation will lead a team including our 6 brilliant Playout Editors who work in Playout suites delivering the live, network TV channels, from BBC One to BBC Four, CBBC, CBeebies BBC News, BBC Arabic and BBC Persian and the broadcast Red Button service and oversees the Content Delivery Operations who take receipt and validate content delivered by Production teams before passing this on to Playout or publishing on iPlayer. This dynamic team are responsible for ensuring that millions of people can watch their favourite content on TV and iPlayer.

Broadcast and Publication also look after the metadata that drives programme guides and online schedules, the creation and delivery of Access Services (subtitling, signing and audio description) and ensuring that audience voting, charitable donations, competitions and give aways meet regulatory requirements. You'll be at the very heart of our BBC.

• Lead 24/7 broadcast operations for BBC network services, ensuring smooth delivery and support across departments.
• Manage and develop teams, including Playout Editors, through recruitment, training, and performance reviews.
• Drive innovation and strategy, leading major projects and collaborating with BBC Creative and service providers on new tools and messaging.
• Act as key liaison for senior stakeholders across BBC Content, News, Studios, and independent producers on all Playout matters.
• Ensure operational excellence, tracking performance, meeting supplier KPIs, and maintaining disaster recovery and business continuity plans.
• Support accessibility and metadata, resolving issues with subtitles, audio description, and schedule updates to enhance audience experience.
• Cover occasional operational shifts as a Playout Editor, when required.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Experience gained from a leadership role in a Playout or live operational environment.
• Can demonstrate strategic thinking; experience managing teams, influencing senior stakeholders, and driving performance across complex operations.
• Experience in scheduling operational teams within regulatory and corporate requirements.
• An effective team player who can build and maintain strong relationships with a range stakeholders and the team.
• Able to present complex information clearly, manage sensitive issues, and build trusted relationships at all levels.

DESIRED BUT NOT REQUIRED:

• Experience working as a Playout Editor or a similar role but happy to complete training in the Editor role.
• Knowledge of the BBC's Media Supply Chain and the role of Broadcast and Publication in that chain.
• A knowledge of Playout automation systems, ideally Morpheus, and content delivery workflows.
• Diplomacy skills to balance the requirements of multiple internal and external stakeholders.
• Experience of working with commercial suppliers and effectively managing performance.

If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.