Head of PMO

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Join Capita Public Service as Head of PMO Capita is seeking an experienced Head of PMO to lead the PMO function for a strategic client programme. This is a unique opportunity to shape and deliver high-quality programme support across a multi-phase transformation initiative, ensuring robust governance, reporting, and delivery standards. Reporting to the Client Group Head of Portfolio Office, you will establish and lead the PMO team to support the programme, ensuring services are defined, delivered, and maintained to a high standard. You'll author key guidance documents, embed governance and reporting structures, and ensure consistent adherence across the programme. Working closely with the Major Programme Director, you'll drive quality delivery and act as a key member of the wider Client Group Portfolio Office team, sharing best practice across the PMO community. Ready to lead a high-impact programme and shape the future of PMO delivery for Capita Public Service? Apply now and help drive excellence across transformation initiatives. This is a fixed-term contract role for approximately 12 months. With the successful candidate's support, this role will require Security Clearance (Level 2) to be put in place that will need to remain valid throughout the entire duration of the role. What you’ll be doing
Lead the PMO team to deliver defined services and ensure value is added across the programme Establish and embed governance, reporting, RAID, change control, and stage gate processes Ensure accurate, timely data supports decision‑making and programme transparency Create and maintain a centralised document repository for programme materials Deliver effective RAID and Change Control management aligned to contractual SLAs Own and manage Stage Gate processes to support lifecycle control and reporting Ensure document management is robust, auditable, and centralised Leverage tools and technology to streamline PMO processes and reduce manual effort Champion stakeholder engagement and communication across multiple organisations
What we’re looking for Essential skills and experience
Proven experience in a BPO organisation delivering services to external clients Expertise in RAID, dependency, change control, and stage gate management Strong written communication and production of high-quality programme materials Experience in large-scale programmes with external clients, partners, and suppliers Ability to lead and motivate a PMO team, championing diversity and inclusion Skilled in governance, reporting, and establishing a single source of truth P3O Practitioner qualified
Desirable Skills & Experience
Experience in a PMO Management role within an Oracle Fusion ERP implementation PRINCE2 or MSP Practitioner certified
What’s in it for you?
Salary of up to 85k plus benefits Home-based position 23 days’ holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal‑opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. #J-18808-Ljbffr
Apply
Location:
City Of London
Job Type:
FullTime

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