Global Education Manager UK - 15 Alfred Pl, London Job Title: Global Education Manager Department: People & Education Reports to: People & Education Director UK Education Lead Coach; UK Franchise Education Lead Coach; US Education Manager Location: London based (domestic & international travel required) FACEGYM is the first-of-its-kind facial fitness brand, combining advanced skincare with high-energy, results-driven facial workouts. Operating across the UK and US, with growing franchise markets in India and the UK, we sit at the intersection of beauty, wellness and performance. Our studios deliver structured, technique-led workouts designed to sculpt, lift and tone, supported by a curated range of high-performance skincare. Built on expertise, consistency and measurable results, education is fundamental to our commercial success. As we enter our next phase of global growth, education remains central to scaling with integrity, strengthening trainer productivity, evolving frameworks and driving consistent performance across every studio. The Global Education Manager leads and evolves FACEGYM's global education function across the UK, US and franchise markets. Reporting to the People & Education Director, this role owns the operational delivery of education globally, ensuring training, capability development, menu innovation and protocol standards directly support commercial performance and growth. The role partners closely with Studio, Operations and Marketing teams to align education initiatives with revenue growth and productivity. Working alongside the wider People function, this position ensures recruitment, onboarding, performance management and progression frameworks are fully integrated. This is a senior management role combining strategic thinking with hands-on execution and strong team leadership. Global Education Leadership & Ownership Partner with the People & Education Director to shape and execute global education strategy aligned to business growth. Own and continuously evolve FACEGYM's global education framework. Translate business priorities into scalable, structured training programmes. Ensure consistency of workout methodology, customer journey and brand standards across all markets. Act as the operational lead for education across company-owned and franchise studios. Education & People Integration Align education with recruitment profiles, trade test standards, onboarding pathways, performance reviews and progression frameworks. Embed performance management tools that link training outcomes to measurable commercial results. Position education as a core People lever, not a standalone function Education & People Integration Build and lead a high-performing global education team. Coach education leaders to operate commercially and strategically. Oversee LMS content and blended learning implementation. Ensure content remains current, relevant and commercially aligned. Commercial Performance Alignment Partner with the People & Education Director and COO to strengthen consultation, recommendation and retention behaviours. Use performance data to identify capability gaps and implement targeted interventions. Monitor and report on revenue impact, demonstrating return on training investment. Ensure education programmes directly improve trainer productivity and studio performance. Provide strategic oversight of franchise education through direct management of the Franchise Education Lead. Set global education standards across company-owned and franchise studios. Oversee Train-the-Trainer programmes and market launch education plans. Monitor franchise education performance and implement improvement plans where required. NVQ Level 3 (or equivalent recognised aesthetic qualification) with valid practising credentials where required. 5+ years' senior education or training leadership experience within beauty, aesthetics, wellness or fitness. Experience managing multi-site or international education teams. Strong commercial acumen and understanding of key studio revenue drivers. Proven experience designing structured education frameworks and progression pathways. Strong people leadership and performance management capability. Experience driving retail performance and conversion through training. LMS ownership or digital learning implementation. Experience operating in a high-growth, performance-led environment. Data-driven decision maker Brand guardian mindset