Head of OperationsWellingtonPermanent - Full timeCompetitive salary, Company car or allowance plus benefitsThe Head of Operations with be responsible for tactical planning, coordination, and performance management of operational teams and services (cleansing, CCTV surveys, deep suction and tankering.More about the role:Operations Management:Ensure service delivery is completed efficiently, on schedule, and within budget.Regulatory and Quality Compliance:Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety).Conduct audits and reviews of operational procedures, waste handling, and environmental impact.Manage and lead operations managers, project and technical managers, supervisors and field crews.Lead training, recruitment, and performance evaluations.Fleet & Equipment Oversight:Review scheduling and compliance of jetting units, tankers, CCTV vans, and safety equipment.Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.Client Relations & Reporting:Maintain key client relationships, oversee SLAs, and produce operational reports.Adequately resolve any escalated service issues.Revenue Generation:Develop positive, meaningful relationships with new and existing customersGenerate growth in existing contractsSupport the wider team in generation of new opportunitiesClose liaison with counterparts in Group to recognise wider opportunitiesAccurate revenue and cost reportingContribute to annual budget setting and investment requirementsQualificationsAbout you:Extensive experience of the water, drainage, construction industry or similarProven experience leading multi-disciplinary teamsExperience of working within a highly regulated and compliance driven environmentDemonstratable experience of complex problem solvingExcellent interpersonal and communication skills at all levelsHighly organised and able to manage multiple prioritiesAdditional InformationWhat’s in it for you?:Enhanced maternity,paternity and adoption pay and leave.Company pension.Life assurance scheme (x4 salary).Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.Refer a friend scheme.Employee assistance programme (access to GP appointments and mental health support)Competitive annual leave plus bank holidays.Training and career progression opportunities.Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin.If you require any support with your application, whatever the circumstance, please let us know. #J-18808-Ljbffr