Head of Operations

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Global Company Group Head of Customer and Sales Operations Permanent Central London £ Highly Competitive + Great Benefits A heavyweight opportunity as Head of Customer and Sales Operations with a Business Group with global brands. In the Head of Customer and Sales Operations role you will own the sales operations and planning, customer service, digital systems and go to market enablement. Key Responsibilities Work closely with Business Planning and Sales team to manage demand and customer requirements across European markets. Coordinate with Operations to align demand planning with inventory and shipping timelines. Lead and develop the Customer Service function, managing Customer Service Managers and a pan-European team of Customer Service Executives. Ensure high service levels and issue resolution across Key Accounts, Distributors, and Self-Service Accounts. Support the seamless onboarding of new customers and partners, ensuring consistent service delivery across all touchpoints.
Location:
London
Salary:
not provided
Category:
Management & Consultancy

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