A leading hotel group in the UK is seeking a Head of Operations to lead front and back-of-house functions. This role involves ensuring seamless guest experiences across multiple services including Reception, Spa, and Entertainment. The ideal candidate will have significant experience in operational management within high-occupancy hotels and will demonstrate an understanding of sales execution and complaint resolution. Join a dynamic team dedicated to creating unique guest experiences and fostering a culture of operational excellence. #J-18808-Ljbffr