Head of Operations (D2C eCommerce business)
2 Days Old
Head of Operations (D2C eCommerce business)
Location: London (Hybrid 2-3 days)
Salary: £80,000 - £90,000 + bonus
An exciting opportunity to join a successful D2C Pet start-up in London! The niche, small pet brand was founded in 2017 by pet lovers and ex‑business consultants from top firms, who are on a mission to create purpose‑driven, product‑based D2C global brands.
They have since grown to be a 7‑figure awarded global brand across the UK, US, France and Germany. They have built an agile supply chain, able to guarantee worldwide deliveries of complex items within a few days and in a cost‑effective manner.
They have a fun and supportive team – it’s fast‑paced, rewarding and everyone rolls their sleeves up to get the job done!
About the Role
Will be a part of the leadership team working to drive operational excellence and growth
Manage end‑to‑end global supply chain strategy (procurement, inventory & fulfilment)
Analyse supply chain performance and implement process improvements when required
Manage the rollout of new IT and technology solutions
Manage the customer service team
Recruit and develop a high‑performing operations and supply‑chain team
Requirements
7+ years of Supply Chain & Operations experience in a global SME
Experience working for an international eCommerce business
Management and leadership experience
Supply chain experience specifically in the USA is highly desirable
French language skills would be a plus
Benefits
25 days annual leave + Bank Holidays
25% discount in stores
Pension Scheme
Flexible working hours (core hours 9‑12pm)
Hybrid working
Entrepreneur founder (women‑led business)
Interested? Please apply. If this looks like an interesting opportunity, we will get in touch if we think your profile is a good match.
Contact
Yasha Mirsamadi, Associate Director at Cranberry Panda
Email: yasha@cranberrypanda.co.uk
Equal Opportunities: We are an equal opportunities employer.
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- Location:
- Greater London
- Job Type:
- FullTime