Head of Learning & Development

1 Days Old

Job Description

Head of Learning & Development | Hospitality

We're partnering with a well-known, award-winning hospitality brand to find a Head of Learning & Development to join their People team. This is a great opportunity to make a real impact - shaping how learning supports careers, drives high performance, and creates a culture where people feel engaged and inspired.

The role

  • Lead and develop the nationwide training team, creating and delivering an L&D strategy that supports both People and Operations.

  • Introduce programmes that build careers, boost engagement and deliver consistent brand standards.

  • Take ownership for all L&D activity including induction, management development, digital learning and supporting new openings.

  • Manage the company's e-learning platform, career pathways and overall training framework.

  • Partner closely with senior leaders, bringing fresh ideas and ensuring learning solutions meet business needs.

  • Oversee the L&D budget, calendar and reporting while making sure delivery is engaging and effective across all sites.

What we're looking for

  • Significant L&D experience at a senior level, ideally within hospitality or a multi-site environment.

  • Someone who can think strategically but also enjoys rolling up their sleeves to make things happen.

  • Confident using and leading LMS platforms, with a flair for creating engaging digital content.

  • Strong communication and coaching skills, comfortable working with senior leaders and leading a team.

  • Knowledge of the latest L&D trends, with a passion for trying new ideas and ways of working.

  • Highly organised, able to juggle multiple priorities while keeping things moving.

What's on offer

  • 50% off food across the group

  • Incentives, rewards and long service bonuses

  • Career development and apprenticeship opportunities

  • Cycle to work scheme and discounted gym membership

  • 28 days holiday with the option to purchase more

  • Ongoing training through a dedicated in-house academy

This role is based full-time in Central London, with regular travel to sites across the UK. Hospitality L&D experience is essential.

BBBH34250

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Location:
West End
Job Type:
FullTime

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