Head of Learning & Development (Commercial Sales L&D) (m/f/d)

Join to apply for the Head of Learning & Development (Commercial Sales L&D) (m/f/d) role at emagine

Head of Learning & Development (Commercial Sales L&D) (m/f/d)

Join to apply for the Head of Learning & Development (Commercial Sales L&D) (m/f/d) role at emagine

Job Title: Head of Learning & Development (Commercial Sales L&D)

• Develop and implement the overall L&D strategy for the sales teams across the group, ensuring alignment with the company’s business objectives and sales philosophy.
• Build a comprehensive sales training framework that includes project phases, milestones, and deliverables for the rollout of sales training programs.
• Drive learning operations to ensure seamless delivery of L&D opportunities and to drive a future-ready learning strategy that delivers measurable impact:
• Define and track KPIs to assess the effectiveness and ROI of L&D programs.
• Establish feedback loops to continuously improve offerings and ensure alignment with evolving needs.
• Demonstrate measurable improvements in capability development, employee engagement, and organizational performance.
  

• Design and develop tailored training content based on the emagine sales philosophy, including training materials, presentations and resources that reflect emagine’s vision, culture and business objectives.
• Lead the delivery of sales training programs, using a variety of methods including workshops, webinars, and online platforms, ensuring content is engaging and impactful.
• Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics, adjusting content and delivery methods as required.

• Develop strong, collaborative relationships with country managers and senior stakeholders across diverse sectors and countries.
• Understand local market dynamics and sector needs to customise training and development approaches, ensuring high engagement and adoption.
• Work with Country Managers to identify SMEs as well as L&D champions who can support with local delivery of the programme
• Manage key stakeholder expectations and communications throughout the project phases to ensure alignment and successful execution.

• Hire, onboard, and manage an L&D specialists who will assist with the on-the-ground execution and support of sales training programs.
• Mentor and guide the L&D specialist to ensure they effectively represent the emagine’ s values, terminology, and cultural nuances in their training delivery.
• Provide regular coaching and feedback to sales teams and stakeholders to drive continuous improvement.

• Ensure that training is aligned with the latest L&D best practices, incorporating modern techniques such as blended learning and relevant e-learning / digital platforms.
• Stay abreast of industry trends and emerging learning technologies to continuously enhance the L&D offering.
• Work closely with senior leadership to track the success of training initiatives and ensure continuous development of sales skills across all teams.

• Experience:
• Proven experience (8+ years) in a senior L&D role, ideally within a global, fast-paced sales organisation,
• Experience in managing L&D functions across multiple regions (Europe, Middle East) and understanding of diverse cultural nuances.
• Experience in staffing (recruitment), and/or consultancy businesses is a must have.
• Strong background in designing and delivering solution-based sales training to diverse teams.
• Technical Skills:
• In-depth knowledge of instructional design principles, learning management systems (LMS), and digital learning tools.
• Expertise in developing blended learning programs and e-learning content.
• Proficiency with performance tracking tools and data-driven training evaluation techniques.
• Leadership & Stakeholder Management:
• Strong interpersonal skills with a proven ability to engage, influence, and collaborate with senior leaders and diverse stakeholders across regions.
• Demonstrated experience in managing and building high-performing L&D teams.
• Ability to drive change management and organisational development initiatives through L&D strategies.
  

• Strategic thinker with the ability to align L&D initiatives with overall business goals.
• Strong leadership presence, capable of inspiring and motivating teams to achieve results.
• Highly collaborative, with the ability to lead cross-functional projects and build effective relationships across a the business

• Exceptional communication skills, both written and verbal, with the ability to convey complex concepts clearly and persuasively to a wide range of audiences.
• Skilled in stakeholder management, with an ability to balance differing interests and priorities.

• High cultural awareness with the ability to tailor training approaches and materials to different regional and local contexts.
• Demonstrates empathy, respect, and adaptability when working with diverse teams.

• Strong analytical skills with the ability to assess the effectiveness of training initiatives and adjust strategies as needed.
• Results-driven with a focus on measuring and improving sales performance through learning.

• Certification in Instructional Design, Learning & Development, or relevant professional training.
• Familiarity with Learning Management Systems (LMS), authoring tools (Articulate, Captivate, etc.), and video editing software.

• Competitive salary and benefits package.
• The opportunity to make a significant impact in a global business at a pivotal time.
• A dynamic, fast-paced work environment with the opportunity to work across diverse regions and cultures.
• Career growth and development opportunities within a rapidly expanding organisation.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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