Head Of Income, London

Head Of Income

2 Days Old

Marks Consulting Partners is currently looking for a Head of Income Collection to work with one of our Local Authority clients in London.

What the Job Will Be Doing

* Leading an intervention to significantly improve income collection across temporary accommodation and associated housing portfolios

* Providing strategic direction and leadership to income collection teams to improve performance and maximise rental income recovery

* Reviewing and strengthening income collection processes, procedures and operational practices to deliver rapid improvements in performance

* Supporting team leaders to implement new processes, embed cultural change and improve overall service delivery

* Working with internal teams and third-party suppliers to implement solutions that increase collection rates and reduce arrears

* Monitoring income performance, identifying trends and implementing effective recovery strategies

* Overseeing legal recovery processes and ensuring appropriate action is taken in relation to rent arrears and income recovery

* Aligning income collection processes across different housing services to ensure consistency and efficiency

* Working closely with senior stakeholders to address financial pressures related to temporary accommodation and housing income

* Supporting the delivery of cost savings and financial sustainability within the housing service through improved income recovery performanc...

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