Head of Guest Operations

Salary: Highly competitive, dependent on experience and skills (£45,000 - £50,000) + Benefits

Hours: Full-time, permanent (40 hours per week,) – no split shifts.

Based at Ampleforth Abbey YO62 - 5 days over 7 per week(based on site)

Closing date: 29th August 2025

Benefits

Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey

Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.

Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.

Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.

We are looking for a leader who is strategic and hands-on, who can think and adapt to different situations quickly, and who is able to communicate calmly in frequently changing situations. The responsibilities ...