Head of Governance, Risk and Operations

Are you passionate about driving organisational excellence through smart governance, digital innovation, and strategic planning?

Do you thrive in a hands-on leadership role where you can shape systems, influence culture, and deliver measurable impact?

Are you confident managing risk, performance, and compliance in a fast-evolving regulatory or professional environment?

If so, this might be the perfect role for you!

Our client is a small regulatory body.

They are looking for a dynamic and forward-thinking individual to lead their governance, performance, and operational functions.

This strategic role combines hands-on leadership with a focus on continuous improvement, digital innovation, and organisational effectiveness. You’ll play a key part in shaping how the organisation operates, ensuring transparency, accountability, and value across our services.

Key facts:

• Contract: Full time, permanent

• Location: Hybrid - home-based blended with 2-3 days per week working from offices in central London

• Salary: ca £70,000 + benefits (pro-rated)

Key Areas of Responsibility

Governance & Organisational Effectiveness

• Drive improvements in governance frameworks and performance monitoring.
• Oversee administrative support, including line management of support staff.
• Coordinate Board and Working Group meetings, including agenda setting and minute preparation.
• Maintain and communicate corporate policies and procedures.
• Lead responses to external performance assessments.

Digital Strategy & Innovation

• Develop and implement a proportionate digital strategy, including AI integration.
• Identify opportunities for automation and improved user experience.
• Ensure compliance with data protection and cyber security standards.
• Manage business continuity and disaster recovery planning.
• Support CRM reporting and system updates.

Risk & Compliance

• Lead risk management activities and maintain the corporate risk register.
• Advise senior leadership on emerging risks and mitigation strategies.

Planning & Performance

• Collaborate on strategic and operational planning processes.
• Monitor progress against business objectives and KPIs.
• Produce performance reports for leadership and governance bodies.

Procurement & Operational Support

• Ensure procurement practices are transparent and deliver value for money.
• Support general operational functions including registration processes and public enquiries.
• Liaise with external IT and HR service providers as needed.

The ideal candidate will meet the following requirements:

• Proven track record in senior operational or corporate services roles.
• Strong background in governance, compliance, and performance management.
• Experience in strategic planning and reporting to external bodies.
• Knowledge of data protection and digital working practices.
• Excellent communication skills, both written and verbal.

Desirable Experience

• Senior-level experience in legal, regulatory, or oversight organisations.
• Familiarity with environments subject to external scrutiny.
• Experience implementing AI or digital automation tools.
• Understanding of cyber security and IT risk in small organisations.

Interested?

For a confidential conversation with FJWilson Talent, please contact us on 0203 195 3600, or email us at resourcingteam@fjwilson.com

Our privacy policy is available on our website: https://www.fjwilson.com/privacy/
FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy.

FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.