Head of Engineering: eCommerce

Application Deadline: 2 February 2026

Department: Engineering

Employment Type: Full Time

Location: London

Reporting To: Director of Engineering

Compensation: £125,000 - £130,000 / year

Description

Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.

As our Engineering Head of eCommerce, you lead the teams responsible for the delivery of our eCommerce marketplace products. You will drive the implementation and execution of our eCommerce initiatives, ensuring they are robust, scalable, and secure amidst a rapidly evolving tech landscape.

You will guide a highly skilled Engineering team toward the creation of a global marketplace meeting the needs of both users and merchants. You will oversee delivery across both web and mobile apps with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes.

Some of Your Responsibilities & Core Duties will be to:

• Lead initiatives to enhance the eCommerce capabilities, aligning with the trend towards personalised mobile-first shopping experiences.
• Contribute to the definition and delivery of Engineering roadmaps, anticipating technical challenges and managing interdependencies.
• Oversee the entire software development lifecycle, from conception to deployment and maintenance, ensuring high-quality outcomes across all phases.
• Implement best practices in coding, testing, and maintenance to enhance system scalability and performance, particularly for high-traffic events.
• Ensure compliance with international financial laws and security standards, integrating appropriate solutions for global payments.
• Set a high bar for software engineering excellence, emphasising efficiency, performance optimisation, and high availability.
• Being a mentor to tech leads and managers across the Engineering organisation.

The Experience and Key Skills you will have:

• Experience in leading and managing large teams or projects in an eCommerce environment with Gross Merchandise Value above $500M.
• Ability to partner very closely with the Product team to deliver the best outcomes for our customers
• Strong technical expertise in API development, coupled with a deep understanding of software architecture and design patterns.
• Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions.
• Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies.
• Be driven by data and experiments to improve customer experience.
• Excellent analytical and problem-solving skills, and confident in making data-driven decisions.
• Experience communicating with senior stakeholders, including executives, partners, and vendors.
• Ability to thrive in a fast-paced, continuously evolving environment, fostering a culture of innovation and excellence.

The Interview Process:

• Online screening interview with the Senior Talent Partner and the Director of Engineering (App & Merchant Experience)
• Final interview with the VP of Product Engineering, Head of Platform, and Director of Engineering (App & Merchant Experience)

Be comfortable. Be you.

At Reward Gateway|Edenred, we encourage all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences because we truly believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.