A leading security company based in Blackburn is seeking a Head of Customer Retention UK to drive performance in customer retention and revenue growth. The role involves owning retention metrics, implementing strategies to reduce churn, and leading a team to improve customer experience. Ideal candidates will have proven leadership skills, strong performance management capabilities, and a customer-first mindset. This position offers a competitive salary with excellent benefits including a company car, private medical, and continuous development opportunities. #J-18808-Ljbffr