Please note that this vacancy is a 12 month fixed term maternity cover position.

Generous Package of up to £60,000 + Car Allowance + Benefits.

The Wilf Ward Family Trust is a values-led organisation committed to supporting people to live independent, fulfilling lives as active citizens in their communities. As we continue to grow and evolve our services, we are seeking an experienced and visionary Head of Complex Care to lead and shape support for individuals with the most complex health and behavioural needs.

The Role

Reporting to the Director of Operations and working as part of the Senior Leadership Team, you will provide strategic and operational leadership across our Complex Care services. You will be responsible for developing and delivering a Trust-wide Complex Care strategy, ensuring high-quality, person-centred support that promotes independence, wellbeing, and quality of life.

You will lead specialist teams, drive best practice in trauma-informed and positive behaviour support, oversee regulatory and contractual compliance, and support the growth and development of services across existing and new areas.

Key Responsibilities

Lead and implement the Trust's Complex Care strategy.

Provide expert leadership for services supporting people with complex health and behavioural needs.

Act as the Trust's lead for reducing restrictive practices and positive behaviour support.

Build strong partnerships with commissioners, health partners, and local authorities.

Oversee budgets, contracts, and service performance, ensuring sustainability and value.

Support business development, growth, and mobilisation of new services.

Contribute to strategic decision-making as a member of the Senior Leadership Team.

About You

You will be an experienced leader with a strong background in complex social care or health settings. Comprehensive knowledge of legislative frameworks, ability to keep up to date with key practice developments and operating models in adult social care, particularly in relation to trauma informed support, positive behaviour support, strengths-based practice and active support. High level of creativity and ability to think beyond the current arrangements within the sector and be able to articulate a community-based model through the Complex Care strategy. A relevant professional qualification that is applicable to the role of Head of Complex Care and/or demonstratable relevant experience. Ability to design, develop and deliver strategies to meet organisational objectives in a complex multi-functional organisation. Interpret complex information to develop plans, set priorities and problem solve independently and on behalf of the Trust. Experience of managing budgets that focus on sustainability and high-quality outcomes, for both the Trust and individuals we support. Ability to motivate leaders within the Complex Care directorate to influence and negotiate the delivery of our strategic objectives. Capability to progress towards longer term plans whilst managing short term operational challenges. Understanding of the responsibilities associated with strategic management within the Health and Social Care sector, particularly affecting those individuals who are at risk of institutionalisation through hospital admission for health conditions or under the Mental Health Act or Mental Capacity Act.If this sounds like you, please APPLY TODAY!

We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk. Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices, for more information on criminal discloses you can visit

Founded in 1986, The Wilf Ward Family Trust is dedicated to enhancing the lives of individuals with disabilities. We empower them to lead fulfilling lives and embrace innovation to stay at the forefront of social care. Join us on our journey towards equality and a brighter future. Welcome to the Wilf Ward Family Trust