Head of Commercial Operations, UK OOH

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Looking for Your Dream Job? Join The Magnum Ice Cream Company!Ice Cream Job Title: Head of Commercial Operations, UK OOHScope: Full timeLocation: Kingston, London, UK – home based contract possible We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences – transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of ice cream, this is the place for you! The Out of Home channel is one of the most exciting growth engines in our global business, with huge untapped potential – especially in the UK. Growing OOH is a strategic priority, and the momentum behind it is stronger than ever. Joining this team means stepping into a fast‑moving, high‑impact environment where you can directly shape the future growth of the business. Job Purpose As Head of Commercial Operations, you will lead the functions that power the OOH Customer Development team – spanning end‑to‑end cabinet ordering, delivery, and in‑field management. It also oversees the total UK field force across OOH and IH, as well as the operational delivery of the Ben & Jerry’s scooping business. With responsibility for a high‑performing team of 30+ colleagues across operational and executional functions, this role plays a pivotal part in enabling flawless execution and driving the Magnum Ice Cream Company’s growth ambitions in the UK. You will sit on and work closely with the UK OOH leadership team, and report directly to the Vice President, Customer Development (OOH). Key Responsibilities
Set the vision and in‑year business goals for the commercial operations function that support the growth agenda Responsible for the delivery of in‑year goals Line manage 3 individuals heading up 3 sub‑functions, leading a total team of 30+ colleagues Effectively manage 3 sub‑functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations Stakeholder manage UK IH customer development VP, UK CFO, EUANZ OOH leadership team, global cabinets team & global B&J scooping team
What You Need To Succeed
Minimum 10+ years in FMCG in operational or executional roles Impulse category experience preferable, specifically snacking/soft drinks Proven track record of successful leadership & people management of large teams (10+) Strategic decision‑making and cross‑functional collaboration capabilities Experience in building & executing new processes to improve effectiveness of delivery vs business goals & to increase accountability Operational background from supply chain or engineering preferable System/process transformation and project management preferable
What You Can Expect
A unique mix of global scale & start‑up spirit – €7.9bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high‑growth ice cream company from the ground up Career without limits – 42 markets, international opportunities, and fast‑tracked growth A performance‑driven culture – freedom to act, disrupt and grow – your success is measured by impact A company that celebrates joy, innovation, and purpose – we create extraordinary careers, just like our ice cream creates extraordinary moments
About The Magnum Ice Cream Company With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice cream company, leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business, our customers’ businesses, and our people’s careers. Growth begins with empowerment. We free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization:
We are all about growth We operate with speed and simplicity We win together with fun We boldly innovate to disrupt our industry We care and challenge We are experts in the ice cream category
Equal Opportunity Employer The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application. #J-18808-Ljbffr
Location:
Kingston Upon Thames
Job Type:
FullTime

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