Head of Branch - Commercial Insurance

Location: Manchester (Hybrid)

Salary: Up to £110K + bonus

Are you an accomplished leader in the Commercial Insurance sector? We are proud to be partnering with an expanding, independent insurance brokerage who are looking for a Head of Branch to establish and lead its new Manchester office. This is an exciting opportunity to develop a regional hub, drive growth, and cultivate a high-performing team within a supportive, values-driven environment.

About the Role
As Head of Branch, you will oversee all aspects of the Manchester office, combining strategic leadership with hands-on growth and business development. You'll nurture your own client portfolio while enabling your team to deliver outstanding service and achieve ambitious growth targets.

Responsibilities

Leadership & Team Development

• Inspire and guide a regional team, embedding the organisation's core values and standards.
• Attract, onboard, and develop skilled Client Directors, Account Executives, and administrative staff.
• Promote a collaborative, motivating, and professional workplace culture.

Business Growth & Client Management

• Manage and expand a portfolio of commercial clients.
• Spot and secure new business opportunities across the region.
• Plan and implement local sales initiatives and marketing activities to raise the branch profile.
• Forge strong connections with local referrers, partners, and professional networks.

Operational Oversight

• Ensure smooth day-to-day operations, delivering excellent client service while maintaining compliance.
• Track branch performance against targets and provide updates to senior leadership.
• Uphold regulatory standards and internal processes.

Market Engagement

• Maintain strong client relationships, ensuring high levels of retention and satisfaction.
• Represent the company at industry events, forums, and networking occasions.
• Work with insurers and partners to provide clients with competitive, tailored solutions.

Who We're Looking For

• Proven experience leading teams within a commercial insurance brokerage.
• Strong understanding of commercial insurance products, ideally with experience in sectors such as Construction, Logistics, or Waste Management.
• A track record of growing and managing a significant book of business.
• Commercially astute with a history of delivering profitable results, with a strategic outlook.
• Leads by example and motivates teams to succeed.
• Engaged in business development and client relationship-building.
• Maintains high standards, accountability, and clear communication.
• Encourages a positive environment where colleagues can thrive.
• Cert CII or above desirable

Why Join

• The chance to shape and develop a new regional office for a growing broker.
• A supportive, development-focused culture with clear progression opportunities.
• Competitive remuneration, bonus scheme, and additional benefits.
• Flexibility, autonomy, and access to experienced senior leadership support.
• Long-term incentive scheme linked to the branch's success.
• Ranked as one of the UK's best businesses to work for

What's On Offer

• Highly competitive salary and bonus
• 28 days annual leave plus bank holidays, holiday purchase scheme and your birthday off
• Hybrid working (typically 3 days in the office)
• Enhanced Group Personal Pension
• Private Healthcare
• An array of health and wellbeing benefits, company cash plan,
• Income protection and life assurance
• Enhanced sick pay and parental leave
• Paid leave for volunteering

If you are a proactive, commercially minded leader ready to make an impact, this is your chance to join an ambitious, independent brokerage and shape the future of its Manchester office.

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