The Bothy sits looking out over our secluded corner of Hampshire countryside, hugged by the ancient choreography of trees planted by our former Head Gardener and namesake of The Bothy’s skincare and wellbeing concept, William Walker Wildsmith. A close connection to our surroundings and a deep respect for the natural world threads through its Wildsmith therapies - from treatments guided by the universal principles of circadian rhythm to our long awaited 18 m x 6 m chlorine-free Waters and thermal and hydrotherapies. With the beginning of this new chapter underway, we’re looking for a passionate Head of Bothy Operations to join our team and help to continue shape our Bothy journey. Designed to protect and enhance a curated, considered, and intimate guest experience, candidates must meet the following criteria:

Maintain the highest standards of cleanliness throughout the Bothy Supervise a safe pool operation, monitor and keep an updated Health and Safety system Supervise the team of Bothy attendants, Bothy practitioners, Bothy host Movement Team, Night cleaners and ensure a clean, well-maintained facility Manage and run the expanded Lower Lake activities Manage performance across all areas of the Bothy space Ensure that we connect with each guest, each other and our environment to maximize the wellbeing experience for all. Follow any given hotel policy and procedure as required, demonstrate Awareness of hotel H&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines. Have clear communication with the Bothy team and the rest of the hotel, be a part of regular team meetings and attend morning and weekly meetings as required. To manage the smooth running of the daily operations Drive performance across all areas of the Bothy space.

Benefits

Salary discussed on successful application Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours after completed probation) Increased holiday allowance Vitality healthcare cover Employee assistance programme Life assurance scheme (from day one, covering up to 2x your annual salary) 50% F&B discount when dining in our restaurants Company sick pay Enhanced maternity pay Enhanced paternity pay Recruit a Friend bonus (£1000) Monthly employee recognition scheme Annual employee parties Free staff meals 50% discount on Wildsmith Skin products Heckfield Plus - online discounts New Baby gift Christmas gift At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now!

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