Head, Congress Strategy & Operations
Location: London, United Kingdom
Company: ViiV Healthcare (GSK)
Posted: Dec 19 2025 – application period ends Jan 16 2026
About ViiV Healthcare
ViiV Healthcare is a specialist pharmaceutical company 100% dedicated to developing medicines to treat and prevent HIV. Born from a partnership between GSK and Pfizer in 2009, our ambition is to end the HIV epidemic. We constantly push the boundaries of science to develop medicines that change lives and give people more choice. Beyond our medicines, we proudly connect with the HIV community and work with partners to advance research and development, address HIV‑related stigma, increase access to our medicines and provide funding and support to local community organizations.
About the role
The Head, Congress Strategy & Operations is a critical leadership position at ViiV Healthcare, responsible for driving the global congress strategy and operations to support the company’s mission of transforming the HIV landscape globally. This role is pivotal in optimizing customer experiences at congresses and facilitating engagement around long‑acting HIV injectable treatments and prevention at over a dozen international congresses.
Key responsibilities
Develop, lead, and execute strategic planning and operational execution for large‑scale international congresses.
Manage cross‑functional teams and matrix stakeholder engagement.
Align congress activities across Commercial, Medical, and Sci Comms leadership teams to ensure a consistent scientific portfolio message at all congresses that support the business vision.
Lead with a digital‑first mindset, with fluency in digital tools and GenAI technologies.
Understand the importance of omnichannel engagement pre, during, and post conference and identify opportunities to improve customer experience at congresses.
Develop and communicate the congress portfolio narrative internally and externally, ensuring alignment on strategy and messaging with the overall ViiV Healthcare mission and vision.
Demonstrate ability in budget management, cost control, and operational excellence.
Ensure all congress operations adhere to compliance, legal, and regulatory requirements, identifying and mitigating operational risks as needed.
Manage vendor and partner relationships for optimal outcomes.
Lead and develop a high‑performing Congress Operations team, including direct reports and matrix oversight of regional congress leads.
Manage relationships with external vendors, agencies, and partners to ensure service excellence and optimal value.
Develop actionable congress planning and execution frameworks for regional and local teams, shaping ViiV Healthcare’s perception and engagement at congresses.
Represent ViiV Healthcare in engagements with external stakeholders, including congress organizers (IAS, EACS, Infectious Disease Society Association), and drive external engagement with the HIV community, prescribers, and PLHIV.
Basic Qualifications
Degree in life sciences, medicine, pharmaceutical, public health or related field, or equivalent experience.
Experience in medical affairs, congress planning, or scientific communications.
Proven experience managing multi‑stakeholder projects and external vendor relationships.
Strong budget management skills and experience overseeing event operations.
Preferred Qualifications
Experience within the pharmaceutical or biotech or private sector global congress strategy.
Familiarity with regulatory and compliance requirements for medical congress activity.
Experience using digital congress platforms and virtual event tools.
Strong analytical skills with experience measuring medical engagement outcomes.
Demonstrated people leadership experience and a track record of coaching team members.
What We Offer
A chance to work on high‑impact scientific communications at a company focused on meaningful health outcomes. You will join a supportive, collaborative environment where your work helps shape how scientific evidence reaches patients and clinicians. If you are motivated to lead, inspire and deliver excellent congress outcomes, we want to hear from you.
Equal Opportunity Employer
ViiV is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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