40 Leadenhall

We are extremely excited to be recruiting a Corporate Receptionist to join our Rapport team, based at our new client's offices in the City of London, 40 Leadenhall London. The uniquely designed space is crafted for forward-thinking companies, people, and ideas.

This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.

Type of contract: Full-time, permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7AM - 7 PM with some flexibility as per business needs)

Salary: £35,000 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, full access to the Screening Room, Wellness Spaces and discounts on hair, beauty and fitness treatments!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities:

• The Guest Services Ambassador is responsible for all ground floor reception and lobby hosting throughout the 40 Leadenhall Receptions, ensuring a welcoming and professional environment for all visitors.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Be energetic, proactive, flexible with great attention to detail, can-do attitude, and ambition to learn and grow
• Have an outgoing personality and be able to easily build rapport with key stakeholders, both internal and external
• Be a customer focused team player who is recognised as patient, friendly, reliable, flexible and takes pride in what they do
• Embrace change, lead by example, and empower others through a consistently positive approach
• Have a desire to be part of a winning team, where you can truly make a difference
• Have excellent communication skills, written and verbal
• Display excellent personal presentation and interpersonal skills
• Have experience in customer service, preferably in a corporate/five-star luxury hotel environment/premium airlines

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.