Guest Service Manager

92 Days Old

Guest Service Manager - £34,000 + service charge - Ascot
Join a prestigious 5-star hotel where exceptional service and guest experience are at the heart of everything you do.
As a Guest Service Manager in Ascot, you'll lead the Front of House operation, ensuring every guest enjoys a seamless and memorable stay. This is a fantastic opportunity for an experienced duty manager or hospitality professional ready to take the next step in a luxury environment.
Why apply?
You'll enjoy a range of benefits designed to reward and support you, including:
Complimentary stays at sister hotels Free meals on duty 50% off food and beverage Laundry service provided Free parking on site Refer a friend scheme Learning and development opportunities Regular social events to celebrate success
Key Responsibilities
You'll take the lead in delivering a world-class guest journey:
Oversee the Front of House operation, ensuring smooth daily and nightly running Anticipate guest needs and provide intuitive, seamless service Act as an ambassador for the hotel, proactively engaging with guests throughout their stay Communicate effectively across departments to enhance the guest experience through personalisation and attention to detail
What we're looking for
We're seeking a hands-on and passionate hospitality professional who can inspire confidence and deliver exceptional service:
Previous experience as a duty m...
Apply
Location:
Ascot
Salary:
£34,000 /annum service charge
Job Type:
FullTime
Category:
IT & Computers

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