About the Company

RDi employs cutting-edge production techniques to refine the process of managing sensitive data, messaging, IVD kitting and fulfilment.

About the Role

The Growth Executive (Digital & CRM) is responsible for supporting qualified pipeline growth through structured digital outreach, CRM execution, and data-led delivery.

The role focuses on operational excellence in HubSpot, digital and email outreach execution, and accurate lead management. It treats HubSpot as a commercial enablement tool, ensuring campaigns, reporting, and pipeline hygiene are maintained to a high standard and support sales effectiveness.

This is a hands-on execution role for someone who enjoys building, testing, improving, and scaling activity. It is not a strategy-setting or people-management role.

Responsibilities

1. HubSpot Execution & CRM Hygiene

• Act as the day-to-day operator of HubSpot for pipeline creation and reporting
• Build, maintain, and update pipelines, lifecycle stages, and BANT-aligned fields
• Maintain high standards of CRM hygiene, accuracy, and consistency
• Create and maintain dashboards covering:
• sales activity
• pipeline creation
• conversion rates
• velocity / time-in-stage
• lead source performance
• Flag data issues, anomalies, or inconsistencies promptly

2. Digital Outreach & Email Campaign Execution

• Execute digital and email outreach campaigns using HubSpot
• Build sequences aligned to agreed job titles, company types, and sectors
• Ensure campaigns follow agreed approval, compliance, and brand processes
• Monitor performance and make iterative improvements to messaging and cadence

3. Pipeline Creation & Early-Stage Qualification

• Support the creation of qualified pipeline through outbound and nurture activity
• Ensure early-stage leads are accurately qualified and correctly staged
• Track conversion rates, drop-offs, and time-in-stage, escalating issues where required

4. Collaboration & Sales Enablement

• Work closely with Sales and Marketing to support pipeline generation
• Provide CRM views, workflows, and reporting that support sales execution
• Translate defined commercial priorities into executable CRM and outreach activity

5. Continuous Improvement

• Use data and reporting to identify what is working and what needs improvement
• Proactively suggest practical improvements to workflows, segmentation, and reporting
• Implement agreed changes accurately and consistently

Skills/Experience

Essential

• Hands-on experience using HubSpot
• Experience executing email-led digital outreach campaigns
• Strong attention to detail and CRM data discipline
• Comfortable working with dashboards, metrics, and reporting
• Action-oriented mindset with a focus on delivery

Desirable

• Experience supporting B2B sales teams
• Exposure to regulated, technical, or complex markets
• Familiarity with lead qualification frameworks (e.g. BANT)
• Experience working with segmented ICPs and target accounts

Compensation and Package

• 26 days annual leave
• Hybrid working
• Flexi-hours between 7.30am and 9am
• Private medical insurance
• Group life assurance
• Group income protection