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Job Description

Job Title: Groups & Events Sales Manager

Job Description

Job Title: Groups & Events Sales Manager

Location: London (Hybrid: 4 days in the office, 1 day from home)

Working Hours: Monday to Friday, 9:00-17:30

Be part of something brilliantly different.

At edyn, we’re not here to do what’s been done before. We create soulful hospitality experiences that blur the lines between home and hotel—design-led, guest-obsessed, and full of life. Right now, we’re on the hunt for a passionate Groups & Events Sales Manager to lead a high-performing team and help grow our group bookings across vibrant cities like London, Lisbon, Paris and beyond.

If you’ve got a people-first mindset, a passion for detail, and a knack for turning enquiries into unforgettable experiences, this is your moment.

What You’ll Be Doing

As our Groups & Events Sales Manager, you'll be the driving force behind our reactive sales function—leading, inspiring and converting.

• Taking the reins of our Groups & Events reactive team—overseeing the enquiry process from start to conversion
• Leading a small, brilliant team and collaborating closely with our property teams across the portfolio
• Jumping in as a player-coach—managing your own VIP and high-value enquiries when needed
• Implementing and refining SOPs and training modules that elevate every step of the guest journey
• Working closely with the Global Head of Groups & Events to track booking trends, produce insightful reporting, and unlock opportunities to grow revenue
• Championing a guest-first approach—really understanding what they need, then delivering above and beyond
• Ensuring a seamless handover from sales to planning, so our guests enjoy a smooth and spectacular experience
• Getting hands-on with systems and data—keeping everything clean, accurate and optimised
• Sharing your knowledge and building confidence across the team through training and support
• Connecting with stakeholders in Sales, Revenue and Ops to keep us moving forward together
• Bringing your energy, curiosity and creativity to a fast-paced, ever-evolving part of the business
  
  

• Experience leading a reactive Groups & Events or sales-focused team (hospitality background ideal)
• A natural people-person with a love for creating outstanding guest experiences
• Comfortable managing data, systems and reports—you know how to get to the insight that matters
• An expert juggler who thrives in a dynamic environment
• Experience using hotel booking systems or CRM platforms is a plus
• Curious, collaborative, and always up for a challenge
  
  

• Be part of a purpose-led business that’s redefining hospitality
• Work with a fun, passionate and driven team who care deeply about what they do
• Make a big impact in a growing global brand
• Enjoy a hybrid working setup based in our buzzing London HQ
• Competitive salary, personal development, and all the support you need to thrive
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Business Consulting and Services

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