Graduate Trading Platform Support Analyst
New Yesterday
An excellent opportunity has arisen for a Graduate Trading Platform Support Analyst with a market leading FinTech (Financial Technology) company. In this role you will join a small friendly team, my client are well established, innovative and working with some cutting-edge technologies. This is a client-facing, technically focused role, supporting trading solutions which include an Order and Execution Management platform and global FIX connectivity services. You will work with sophisticated, multi-asset trading technology used by leading financial institutions across equities, derivatives, and digital assets. Building upon your training, you will investigate complex technical and functional issues, analyse business workflows, and deliver solutions directly into Production, working in an AI assisted environment. You will also play a key role in maintaining and improving high-quality financial and reference data that underpins our clients trading and risk processes. This role offers hands-on exposure to order management, algorithmic trading, AI-assisted tooling, and modern data platforms, while working closely with customers, engineers, data specialists, and product managers in a fast-paced, collaborative environment.
Who will love this job - Graduate Trading Platform Support Analyst (Financial Technology, FinTech, Python, SQL, Financial Services, Trading, unix / linux, FIX Protocol)
Client-oriented problem solvers who enjoy working closely with customers and learning complex systems in depth
Natural troubleshooters who like testing, replicating, and breaking down sophisticated technical issues
Collaborators who thrive in a team environment and enjoy working across engineering, data, and product teams
Continuous learners motivated to build deep expertise in financial markets, trading technology, and data
Responsibilities - Graduate Trading Platform Support Analyst (Financial Technology, FinTech, Python, SQL, Financial Services, Trading, unix / linux, FIX Protocol)
Investigate complex workflow and troubleshooting issues, testing and recreating problems, reviewing logs and performing data analysis.
Participate in escalation processes to inform customers and engage resources internally across the business to provide rapid solutions to critical issues.
Improve data quality across the full lifecycle resolving issues with financial instruments, corporate actions, legal entities and quantitative data structures (curves, volatility surfaces, correlation matrixes).
Leverage third-party technologies such as Snowflake and Cortex AI during deep technical and data investigations
Providing clear, frequent updates to customers and internal stake holders via chat, phone and email
Maintain strong functional expertise across products and configurations
Contribute to documentation and knowledge sharing to ensure accurate, scalable support processes
Support internal projects that enhance team tooling, processes, and implementation or consulting initiatives
Requirements - Graduate Trading Platform Support Analyst (Financial Technology, FinTech, Python, SQL, Financial Services, Trading, unix / linux, FIX Protocol)
Essential
Degree in Science, Mathematics, Engineering, Quantitative Finance, Economics, or a related field
Strong analytical and logical problem-solving skills
Interest in trading technology, financial markets, and complex systems
Excellent written and verbal communication skills
Self-motivated, proactive mindset with a strong sense of ownership
Desirable
Experience with scripting or programming languages (e.g. Python, JavaScript)
Familiarity with SQL and relational databases
Understanding of operating systems (Windows, UNIX), networking, and database concepts
Exposure to trading, risk, or financial market concepts
TPBN1_UKTJ
- Location:
- London
- Salary:
- £35,000
- Job Type:
- FullTime
- Category:
- IT;IT;Banking