Global Internal Communications & Engagement Lead

New Yesterday

Global Internal Communications & Engagement Lead Contract:  12 Months Fixed term – Maternity cover, Full time, 35 hours per week Location:  London, UK UK hybrid working  – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary:  £57,415 - £60,436 with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. About WaterAid We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team We are successful when WaterAiders feel informed, included, engaged and connected - to each other and to our mission. We provide strategic advice and guidance to leaders, subject matter experts and colleagues, while ensuring all have access to the right information, knowledge and tools to succeed. About the role As our  Global Internal Communications & Engagement Lead  you will play a pivotal role in shaping and executing a comprehensive global strategy for internal communications and employee engagement at WaterAid and work closely with senior leaders and key stakeholders to drive sustainable change. In this role, you will: Set the strategic direction for WaterAid’s internal communications. Drive execution of this strategy to ensure staff are informed and inspired, engaged, empowered and connected to each other and the mission. Lead WaterAid’s federation-wide approach to employee engagement, ensuring the use of advanced technology and systems to drive, monitor and maintain WaterAid’s high levels of employee engagement. Oversee and lead WaterAid’s federation-wide approach to leadership communications, ensuring alignment with the Global Strategy and strategic priorities. Develop and define what leadership communication is required across the federation to foster an environment of transparency, collaboration and engagement. Trusted advisor and strategic internal communications business partner to key members of the Global Executive, specifically the WaterAid Chief Executives, Global Director of WaterAid international and the Executive Director, People (Global Lead for People). Serve as a strategic internal communications business partner on key global projects, collaborating closely with colleagues across the global federation. Lead on our federation-wide approach to deliver a seamless, integrated and highly positive digital employee experience. Ensure WaterAid leverages the most effective digital channels to create a positive employee experience, focusing on impactful communication and engagement across the global organisation. Act as a champion for WaterAid’s core values throughout the federation, promoting and embodying these principles to ensure that the global organisational culture authentically reflects them. Ensure diversity, equity and empowerment are seamlessly integrated into all internal communications and engagement activities. This includes actively promoting inclusive messaging that reflects the diverse voices and perspectives within the organisation. Responsible for the ongoing maintenance, development and articulation of WaterAid’s employee value proposition - the People Promise Champion WaterAid’s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: Strategic internal communications. Leadership communications and coaching. Team leadership and coaching. Employee engagement best practice. Values and culture. Global employer brand. Digital employee experience. Crisis communications. Project management. Knowledge of industry best practice and emerging trends in internal communications and employee engagement. Knowledge and understanding of diversity, equity and empowerment. Although not essential, we’d prefer you to have: Ability to speak, facilitate and coach in languages used in countries where WaterAid works. Particularly French, Portuguese and Spanish. Experience of working in the international development sector and of living or working in one of the countries where WaterAid has programmes. Closing date:  Applications will close  12:00 PM UK time on 18th August 2025. How to apply:  Click Apply to complete the pre-screening questions and upload your CV. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Preemployment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days’ holiday (including 8 Bank Holidays) Option to buy an extra 5 days’ annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests ‘Give as you Earn’ charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we’ll change the world through water. Join us and be part of the change !
Location:
Canary Wharf, Greater London
Job Type:
FullTime

We found some similar jobs based on your search