Overview

Join Publicis Groupe’s Global Operations team in a strategic, client-facing role that shapes the future of global marketing operations for some of the world’s most recognized brands. This is an opportunity to influence how multi-national clients orchestrate marketing at scale—connecting global strategies with local execution to deliver seamless, personalized experiences.

As a Global Engagement Account Director, you’ll lead high-impact client engagements, consult on operational solutions, and drive the deployment of best-in-class marketing operations. You’ll work at the intersection of strategy, technology, and delivery—helping clients unlock the full potential of their marketing ecosystem.

Responsibilities

• Conduct detailed assessments to identify client challenges, gaps, and opportunities.
• Package and recommend Publicis Groupe operational solutions tailored to client needs.
• Develop strategic recommendations, pricing estimates, scopes, and supporting materials.
• Oversee solution delivery, ensuring timelines and milestones are met.
• Manage executive-level client communications and stakeholder expectations.
• Coordinate global operations teams, solution SMEs, and product specialists for successful implementation.

Qualifications

• Extensive experience in agency consulting, client-facing account management, or client-side marketing.
• Proven track record in project planning, management, and delivery.
• Strong communication and relationship-building skills with the ability to influence senior stakeholders.
• Skilled in creating compelling presentations and collateral to inspire and inform.
• Highly proactive, detail-oriented, and comfortable working independently.
• Flexible and adaptable to evolving role requirements.
• Hands‑on approach—ready to roll up your sleeves and lead from the front.

Additional information

Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).