German Speaking Sales Support

In order to make an application, simply read through the following job description and make sure to attach relevant documents. Location : Preston PR2 9LJ Hours: 39.5 hours per week Salary: Circa 30,000 p.a., depending on experience About the Company Our client is a leading manufacturer of moulded plastic products, operating in vehicle, fire, and environmental safety markets. They are a market leader in several European countries and ship to over 60 countries worldwide. Operating from a 4-acre manufacturing site in Preston, Lancashire, and a 3.7-acre distribution site nearby, the group employs around 155 people. They also have a subsidiary in Seclin, France, employing 17 staff. Group turnover is approximately £22m. They are seeking a fluent German-speaking Sales Support professional to provide comprehensive support to their field-based sales team and manage day-to-day communication with their German customer base. This is a varied and dynamic role, combining customer service, sales administration, pricing analysis, and cross-department collaboration. What's in it for you 33 days holiday per year (plus option to purchase up to 4 additional days with service) Hybrid and flexible working pattern Pension scheme Car parking, tea & coffee Private healthcare Recognition scheme Death in service scheme (7x salary) Occupational Health service Experience & Skills Essential Experience in a customer-facing role Experience working within a team environment Telephone-based customer support experience Data entry and administrative experience Desirable Experience supporting international customers Manufacturing sector experience Sales reporting and data analysis experience Your Responsibilities Act as the key point of contact for German accounts and warehouse partners Handle customer enquiries (phone and email) regarding products, pricing, availability, and transport Process customer orders, raise proformas, and generate quotations Prepare sales reports, pricing analysis, and customer data Support pricing activities, including price comparisons and price list compilation Proofread and review German-language materials Manage website enquiries and direct them to the appropriate distributor or account manager Liaise closely with multiple departments across the business Attend trade exhibitions in the UK and abroad (time off in lieu for weekend work) Ensure German customers consistently receive exceptional service Abide by Company Safety, Health, Environment & Quality (SHEQ) policies Our client is certified to ISO 14001 (Environmental), 9001 (Quality) and 450001 (H&S Management systems). What's next? xehkeey It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR