Position:GermanSpeakingCustomerServiceAdvisor

The following information aims to provide potential candidates with a better understanding of the requirements for this role. Workinghours:MondayFriday08:00am5pm Location:Edinburgh Salary:£24,800+£1,000 Whowearelookingfor. ,haveapassionfortravel,. Whatyouwillgetinreturn JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes: 33daysannualleave Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay Monthlyperformance-basedbonuses Extensivelearningopportunitiesandresourcestofurtheryourcareer Enhancedfamilypolicies(maternity/paternity/adoption) Lifeandhealthinsurance Freeon-sitegym Hybridworking(after6months) Frequentemployeeengagementevents Referafriendbonusscheme Whatyoullbedoing Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries. ProvidingresolutionstoourcustomersviaCall,ChatandEmail. Handlingcustomerquerieswithempathy,patienceandcompassion. Attendingregularteamhuddles. Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures. Assistinginadhocassignedprojects. Whatyoullneed Customerserviceexperience Mustbe?uentinGermanandEnglish Effectivecommunicationskills GoodknowledgeofMicrosoftOfficesuite&Pro? xehkeey cienttypingabilities Abilitytoremaincalmandlogicalinchallengingsituations Excellentproblem-solvingskills Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment BeAwareofRecruitmentFraud Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,,reportthemimmediately. GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor GermanSpeakingCustomerServiceAdvisor