General Manager

3 Days Old

Bradshaw Lodge - Crystal Care Collection

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
£65,000 - £75,000 per year
Full-time | Monday-Friday | 40 hours per week
About Crystal Care Collection
At Crystal Care Collection, we are committed to creating luxury care homes that are not only exceptional places for our residents to live, but also fantastic places for our team members to work.
Bradshaw Lodge recently opened in Autumn 2025 and provides high-quality residential care in a warm, supportive environment. We believe our residents deserve the very best care, which is why we are looking for passionate, experienced leaders who share our commitment to excellence.
We also believe in investing in our people, offering opportunities for professional development and career progression across our growing network of homes.
The Role
We are seeking an experienced General Manager to lead the day-to-day operations of Bradshaw Lodge. You will be responsible for ensuring the highest standards of care, operational performance, team leadership, and resident experience.
This is a key leadership role where you will create a positive culture within the home while ensuring compliance with regulatory requirements and delivering outstanding care for residents.
Key Responsibilities

Oversee the day-to-day management of the care home, ensuring exceptional standards of care and service.
Lead, support and develop a high-performing team, including recruitment, training, supervisions and performance management.
Ensure the home meets all regulatory and statutory requirements, including Health & Social Care legislation.
Monitor and evaluate care delivery, ensuring residents receive person-centred care aligned with individual care plans.
Manage staffing levels, rotas and absence to ensure safe and effective service delivery.
Maintain effective communication with residents, families, healthcare professionals and external stakeholders.
Oversee budget management and financial performance, including monitoring expenditure and reporting.
Support marketing and occupancy growth, including conducting tours for prospective residents and families.
Ensure the home remains a warm, welcoming and supportive environment for residents and staff.

What We're Looking For Essential

Experience managing a care home or similar healthcare service
Strong leadership and team management skills
Experience with budget management and financial oversight
Understanding of Health & Social Care legislation and regulatory standards
Proven ability to recruit, develop and retain staff
Excellent communication and interpersonal skills
A compassionate, professional and approachable leadership style

Desirable

Experience working with regulatory bodies (e.g. CQC)
Knowledge of Person Centred Software (PCS)
Understanding of local authority commissioning (Shripney area)

Working Hours

Monday - Friday
09:00 - 17:00
40 hours per week
Flexibility may occasionally be required to meet operational needs.

Why Join Crystal Care Collection?

Competitive salary £65,000 - £75,000
Opportunity to lead a new luxury care home
Supportive senior leadership team
Opportunities for career progression
Work within a forward-thinking and growing care organisation

Apply Today
If you are a passionate and experienced leader looking to make a real difference in the lives of residents while leading a dedicated team, we would love to hear from you.
We Are Unable To Offer Sponsorship
Our screening and recruitment process is conducted in line with Crystal Care Collections' Safeguarding Policy. xbpsjku
To apply, please use the form below.

Apply

Location:: Crawley
Job Type:: FullTime
Category:: Retail And Wholesale

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