General Manager

26 Days Old

Job Description

General Manager

Core Hours: Monday–Friday, 9:00am–5:30pm (flexibility required during busy periods)

Start Date: December or Early January

A fantastic opportunity has arisen for an experienced and confident General Manager to take responsibility for a large student residential property in Oxford. This role requires a strong leader who can manage operations, maintain high standards, and foster a positive, community-focused environment for students.

Due to the location, the successful candidate will ideally be able to drive and have access to a car.

About the Role

You will oversee the management, maintenance, and overall performance of approximately 370 student beds. Leading a small on-site team, including six Student Ambassadors, you will ensure an excellent resident experience while maintaining strong communication and quick issue resolution.

This role combines property management, team leadership, student engagement, and operational oversight.

Key Responsibilities

  • Manage and maintain the property to a high standard
  • Diagnose and resolve maintenance issues efficiently
  • Build strong working relationships with local contractors
  • Ensure full compliance with building health and safety regulations
  • Maintain positive relationships with tenants and support student welfare
  • Produce clear and accurate management reports
  • Oversee change-of-tenancy processes and annual summer works
  • Support and lead Student Ambassadors, fostering a safe and vibrant community
  • Conduct regular inspections and visits to nearby properties to share best practice

Requirements

  • Strong leadership skills and experience managing a team
  • Background in property management and/or hospitality, PBSA experience is an advantage
  • A practical, hands-on approach to problem-solving
  • Good IT and reporting skills
  • Sales and basic marketing experience, especially within education or student environments
  • Local to Oxford (within approximately 45 minutes)
  • A full driving licence and access to a vehicle

Benefits

  • Private medical and dental insurance
  • Wellbeing fund
  • Enhanced pension and life assurance
  • Performance-related bonus scheme
  • Annual salary review
  • Quarterly engagement and social events
  • Qualifications sponsorship
  • Two volunteering days per year
  • Employee matching scheme
  • Headspace membership
Apply
Location:
Oxford
Job Type:
FullTime
Category:
Retail

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