About the Role
Colby River Property Management are seeking a General Manager to oversee the day-to-day running of their community at Forbes Place in Aberdeen. This development of 292 build to rent apartments and townhouses brings a combination of private and corporate lets to the management portfolio. We are looking for manager who excels in team management and leadership, customer service, budget control and overall property management to retain the high standards of occupancy and value at this top-rated development. This is a role which will allow someone to set the standard for how the general management and service offering is delivered at Forbes Place. This role will involve a small amount of travel for training and business meetings and may also require attendance at and providing support to other sites nearby.
What you will do
Site & Team Management
Lead and develop onsite team (performance, training, engagement)
Ensure operational efficiency and adherence to processes
Drive a high-performance, service-led culture
Resident Experience
Deliver best-in-class customer service
Lead resident engagement strategy (events, community building)
Manage feedback loops and continuous improvement
Lettings & Revenue
Maximise occupancy and rental growth
Oversee marketing, leasing performance, and renewals
Ensure high presentation standards across units and communal areas
Property & Facilities Management
Oversee maintenance, compliance, and H&S
Manage contractors and service partners
Ensure building operations run smoothly and safely
Financial & Asset Performance
Manage OPEX budget and drive NOI
Contribute to asset business planning and reporting
Identify ancillary income opportunities
Compliance & Risk
Ensure full regulatory compliance (H&S, COSHH, housing legislation)
Handle insurance claims, litigation, and risk mitigation
Oversee inspections and safety procedures
What you will have
Strong residential / BTR / property management experience
Proven team leadership and line management
Experience managing budgets and asset performance
Good understanding of H&S, compliance, and housing legislation
Commercial mindset with ability to drive income and control costs
Strong customer service and stakeholder management skills
In a nutshell we'd love you to apply if you are
A commercially aware, operationally hands-on BTR General Manager who can:
Run a complex residential asset day-to-day
Lead teams and elevate service standards
Drive both occupancy and financial performance
What we will offer you
Colby River is one of the UKs leading operators of residential developments in the UK. We specialise in providing thoughtfully designed homes in friendly and professionally managed communities, all across the UK. With more than a decade of experience in managing rental homes, we understand what really matters and built our operating platform with this in mind.
Our benefits include:
£45-£48,000 basic salary
Discretionary Bonus Scheme
33 days holiday (pro rata) + the option to buy 5 more
Up to 5% matched pension scheme
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP)
24-hour Digital Doctor access
Health Assured Wisdom App
Competitive parental leave
Discounts platform with hundreds of retailers, restaurants, and gyms
Important note:
No agency applications will be considered for this role. Any CVs received will be treated as a free gift.
We use cookies to enhance your browsing experience, to analyse traffic and to improve our services to you by providing personalised content to you. By clicking "Accept All", you consent to our use of cookies
