Job Title: Director of Private Residence – Live-In Estate Role (24/7)

Location: Private Estate (Live-Onsite)

Reporting To: Chief of Staff, Family Office

Location: 2 hrs commute from London

Role Overview

We are seeking an exceptional Director of Private Residence to oversee the full operational management of a prestigious private estate. This is a hands-on, live-in role requiring 24/7 ownership of the residence and its day-to-day operations.

The successful candidate will be 5-star trained, with a background in ultra-luxury hospitality, ideally from a leading luxury boutique hotel or Relais & Châteaux-level property. They will bring uncompromising five-star standards, ensuring the residence is maintained and operated as a world-class private home at all times.

The Director of Private Residence will ensure the estate is permanently guest-ready, delivering seamless, discreet, and highly refined service standards across all areas of operation.

This is a role for a low-ego, highly capable individual who is equally comfortable leading teams, managing projects, and working in a fully hands-on capacity. The ability to wear multiple hats and take full ownership is essential.

Key Responsibilities

Five-Star Private Residence Management

• Full operational responsibility for the residence and associated estate buildings
• Maintain the property to impeccable five-star luxury standards at all times
• Ensure all interiors, grounds, and guest areas reflect world-class presentation
• Oversee preventative and reactive maintenance with exceptional attention to detail
• Manage contractors, suppliers, and specialist service providers to ultra-luxury standards
• Ensure the residence is always guest-ready, without exception

Ultra-Luxury Guest Experience

• Deliver a discreet, intuitive, five-star hospitality experience for principal family and VIP guests
• Anticipate needs and ensure seamless day-to-day living and hosting
• Coordinate arrivals, departures, and private events to exacting standards
• Maintain and uphold luxury service protocols and operational SOPs

Staff Leadership & Household Operations

• Recruit, train, and manage household staff to five-star hospitality standards
• Instil a culture of excellence, discretion, and professionalism
• Oversee rotas, performance management, and day-to-day operations
• Lead from the front in a hands-on, service-led capacity

Projects, Fit-Outs & Estate Enhancements

• Manage refurbishments, fit-outs, and seasonal updates to luxury standards
• Oversee contractors and ensure delivery aligns with five-star expectations
• Maintain consistency in design, finish, and operational functionality

Operational Oversight

• Act as primary liaison with the Chief of Staff and Family Office
• Provide clear and structured operational reporting
• Manage budgets with a focus on excellence and efficiency
• Oversee procurement of luxury goods, services, and household inventory
• Manage key vendor relationships and estate service partners
• Coordinate closely with security and wider estate functions

Candidate Profile

• Degree educated (Hospitality, Business, or related discipline preferred)
• 5-star trained within a leading luxury hotel, private members’ club, or ultra-high-end private residence
• Proven experience in senior hospitality or estate leadership roles
• Deep understanding of luxury service standards and operational excellence
• Highly organised, detail-driven, and solutions-focused
• Hands-on, proactive, and unafraid of responsibility
• Low ego, discreet, and highly professional
• Comfortable with a live-in, 24/7 ownership mindset

Personal Attributes

• Passion for ultra-luxury hospitality and service excellence
• Calm under pressure with exceptional judgement
• Naturally anticipatory and highly intuitive
• Strong leadership presence with humility and discretion
• Committed to maintaining world-class standards at all times