Funeral Operations Team Leader

New Yesterday

Position: Funeral Operations Team Leader

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Location: E & M Newsome Funeral Directors - covering the Rotherham, Barnsley & Pontefract areas.
Job Type: (Full-time, permanent)
Salary: £28,003.00 per annum (£14.05 per hour)
We're looking for a compassionate and reliable individual to join our team at E & M Newsome Funeral Directors as a Funeral Operations Team Leader (FSO Level 3) . This role offers the chance to support families at one of life's most sensitive moments, playing a key part in delivering respectful, meaningful services that truly make a difference.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
You'll support every stage of the funeral process - from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community.
You'll support your team through training and mentoring, stay up to date with all training requirements for the role and actively be the main point of contact for all Funeral Service Operatives within your branch and team. Conducting regular one to ones, team meetings and supporting the Funeral Director within your branch.
Key Responsibilities:About You
We're looking for someone who:No previous funeral experience is necessary, however experience within a management role is essential - Full training will be provided in line with Dignity's training and induction program.
What We OfferWe wouldn't be able to provide this essential service without the dedication of our people. If you'd like to join a compassionate team committed to delivering the highest standards of care - we'd love to hear from you.
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We're regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. xbpsjku
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
***Internal reference - FSO Level 3***
Apply
Location:
Athersley South
Job Type:
FullTime
Category:
Administration And Secretarial

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