Front Office Manager

New Yesterday

Hanbury Manor Hotel & Country Club - With its fragrant walled gardens, stately Jacobean country house the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining hospitality so that our guests can experience "Wonderful Hospitality, Always." Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning. We are now recruiting for a dynamic and passionate Front Office Manager to join our magnificent hotel. Have fun working alongside a great team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. We are looking for a passionate, enthusiastic, progressive, hands-on leader to lead our Front Office team at the historic Hanbury Manor Marriott Hotel & Country Club. Job Summary The successful candidate will manage the Front Office team to ensure that they are adhering to all hotel policies, procedures, regulations and standards, while striving towards total guest satisfaction. They will ensure that Front Office operations are working in a professional manner at all times. Other responsibilities include administration and cashier responsibilities, train and develop the front desk team on a daily basis, ensure smooth operations & seamless service in the department. What we are looking for? We are looking for an individual with strong interpersonal and people management skills. Experience in a similar position and strong Front Office / Guest Relations experience is preferred. Excellent Opera and Marsha knowledge is essential. We are looking for a person who must have a passion for hospitality, be a role model as a leader and have a drive for sales. What is in it for you? You'll be supported in and out of the workplace through: Competitive Salary + 31 days holiday including bank holidays increasing to a maximum of 35 days with each year of service Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf Complimentary private healthcare via AXA Fantastic management Bonus Scheme Length of service rewards Monthly/yearly recognition schemes Extensive training both internally and externally World-class career opportunities internationally within Marriott hotels tailored to your specific needs Heavily discounted room rates for you & friends and family Professional learning and development opportunities Complimentary meals on duty Complimentary dry cleaning - we want you to look smart and well-groomed at all times Complimentary use of Gym - because your well-being is important Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations Enhanced Pension scheme Cycle to work scheme Access to major high street discounts so you can treat your friends and family Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. #LI-BR1
TPBN1_UKCT
Location:
Ware, Hertfordshire

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