Front Of House Team Leader

HOURS: Full time (Flexible, incl. evenings and weekends).

LOCATION: Daytona Milton Keynes.

Salary: Competitive

Daytona Sandown Park is recruiting for a Front Of House Team Leader.

Key success criteria for this role include:

Daytona Milton Keynes is currently looking for a professional, confident, and reliable Front of House Team Leader to join our busy Front of House team. Daytona is a dynamic and sometimes demanding environment that requires energetic, enthusiastic and ambitious individuals with the ability to thrive under pressure.

Key Responsibilities:

* To ensure the smooth and efficient running of the Reception and Front of House areas.

* To assist the FOH Manager in the day-to-day running of all Customer facing areas and manage reception staff and to ensure correct staffing levels are maintained.

* Ensure the FOH team delivers first class service to our customers.

* Provide training and induction to all new and existing reception staff whilst developing training to suit the needs of the business.

* To ensure all reception staff absences, sickness and annual leave is monitored, recorded and reported to the HR department.

* To set targets and monitor active selling within the Front of House team in line with company targets.

* To oversee the presentation of facilities to an exceptionally high standard

Candidate profile:

* Be from a customer focused backgro...