Sales & Customer Service Agent

Hybrid - Canary Wharf, London (full training in office) £12.79 per hour + uncapped commission

TeamJobs are delighted to be working with a global travel brand who are looking to expand their dynamic sales team. This is a fantastic opportunity for a fluent French and English speaker with a passion for sales and customer experience to join a high-performing, supportive environment where your results are truly rewarded.

This is a sales-driven role where you'll be converting inbound enquiries into bookings, understanding customer needs, and confidently recommending tailored holiday packages. You'll also maximise revenue through upselling and cross-selling, while delivering a seamless and enjoyable customer journey from enquiry through to booking.

What you'll be doing:

Converting inbound calls and enquiries into holiday bookings Understanding customer needs and recommending tailored travel options Maximising revenue through upselling additional services and extended stays Managing booking amendments, cancellations and confirmations Following up on leads and supporting outbound activity during peak periods Supporting customers via live chat and online enquiries Maintaining accurate customer records and system updates

What we're looking for:

Fluent in French and English (essential) Proven experience in a sales or target-driven environment Confident communicator with strong re...