French speaking Customer Service Advisor

13 Days Old

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide 1st line support to customers by resolving queries related to the companys products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly - Be responsible for scheduling engineering service calls - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in French (written and spoken) essential - Experience in customer service or 1st line technical support beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: up to £28,000 per annum (depending on experience) ...
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Location:
Cambridge
Salary:
£28,000
Job Type:
FullTime
Category:
Customer Service & Support

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