French Customer Support Specialist

15 Days Old

French Customer Support Specialist
Belfast VR Hub | Full-time | £27,019.20 + perks
Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.
The basics
*
Location: On-site, Belfast VR Hub (BT1)
*
Hours: 40 hours per week, scheduled between 6am-7pm, Monday-Sunday
*
Salary: £27,019.20 per year + additional perks and benefits
*
Languages: C1 French + B2 English
What you'll be doing: French Customer Support Specialist
As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms.
Your responsibilities will include:
*
Helping users with general and individual support queries
*
Spotting opportunities to reduce customer effort and improve their experience
*
Monitoring social media, forums, and product review platforms
*
Creating engaging, on-brand responses that encourage interaction
*
Supporting engagement and community activity across digital channels
*
Developing user-generated content and encouraging community involvement
*
Identifying ways to reuse and enhance se...
Apply
Location:
Belfast
Salary:
£27,019 /annum £27,019.2 per year + additional pe
Job Type:
FullTime
Category:
Customer Service & Support

We found some similar jobs based on your search