Franchise Area Sales Support Manager

25 Days Old

Job Title: Area Sales Support Manager – EE Mobile Franchise (Multi-site) - London, Buckinghamshire, Kent and Surrey Department: Sales / Franchise Operations Location: Field-Based (Regional Travel Required) Reports To: Regional Sales Manager / Franchise Director Salary: Competitive + Bonus + Benefits
About Visiontek
Visiontek is a trusted and rapidly growing EE Mobile Franchise partner, operating a successful network of EE-branded retail stores across the UK. As a franchisee, we deliver the same high standards and customer experience expected of the EE brand, while offering a unique and agile working environment with local leadership and growth opportunities.
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Role Overview
We’re looking for a motivated and results-oriented Area Sales Support Manager to support the performance and growth of multiple Visiontek-operated EE retail franchise stores across London, Buckinghamshire, Kent, and Surrey. As a key figure within our franchise operations team, you’ll help drive commercial success, ensure operational compliance, and cultivate a high-performance culture across all locations.
You’ll act as a vital link between store teams, Visiontek’s franchise leadership, and EE’s corporate functions , ensuring alignment on strategic goals and consistent delivery of exceptional service.
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Key Responsibilities
Sales & Commercial Performance • Drive performance across multiple Visiontek stores by supporting teams in achieving KPIs including sales targets, conversion rates, and customer satisfaction. • Analyse store-level data to identify opportunities and execute improvement strategies. • Implement and support EE’s national campaigns and promotions at a local level.
Operational Excellence • Ensure operational consistency and compliance across all Visiontek franchise locations in line with EE’s standards. • Conduct regular site visits to coach staff, audit performance, and share best practices. • Resolve day-to-day issues through proactive coordination with Visiontek’s internal teams and EE’s support network.
People Development & Team Support • Provide hands-on leadership and mentoring to store managers and frontline staff. • Support recruitment, onboarding, and training of new hires to maintain consistent service delivery. • Foster a sales-driven, customer-focused culture that rewards achievement and encourages development.
Franchise Partner Collaboration • Work closely with Visiontek’s franchise leadership to align local business goals with EE’s national strategy. • Act as a communication bridge between Visiontek stores and EE corporate departments. • Support the execution of Visiontek’s franchise business plans and operational improvements.
Reporting & Administration • Deliver accurate reports and analysis to Visiontek’s Franchise Director and EE’s Regional Sales Manager. • Track store performance, actions taken, and follow-ups to ensure continual progress. • Assist with forecasting, budgeting, and strategic planning activities.
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Key Skills & Experience • Experience in multi-site retail or franchise operations (telecoms background highly desirable). • Strong commercial mindset and data-driven decision-making abilities. • Confident communicator and effective coach with excellent interpersonal skills. • Highly organised, independent, and adaptable to a fast-paced retail environment. • Passionate about retail excellence, customer service, and driving growth. • Competent in Microsoft Office (especially Excel and PowerPoint). • Full UK driving licence and willingness to travel across the region.
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What We Offer • Competitive salary with performance-based bonus. • Company car allowance. • Staff discounts on EE products and services. • Clear opportunities for career progression within the Visiontek franchise network. • Be part of an ambitious and supportive team dedicated to making a difference in mobile retail.
Apply
Location:
London, London, United Kingdom
Category:
EE Retail

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