About Us JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts & Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams. As part of the JA family, youll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UKs most exceptional luxury destinationsand you can be part of it. Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands-on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations.

With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences Be present and visible on the floor, supporting the team and engaging with guests Step into a leadership role in the absence of managers, ensuring continuity of standards Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey Support the delivery of refined and personalised service in line with luxury expectations Assist in implementing and maintaining SOPs to ensure consistency and quality Lead by example in service style, presentation, and guest interaction Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events Supervise and support food and beverage assistants during service Provide on the job coaching, guidance, and feedback to team members Support daily briefings, ensuring the team is informed, confident, and service ready Foster a positive, professional, and high performing team environment Ensure all service areas are presented to a luxury standard at all times Handle guest feedback confidently and professionally, escalating where required Support the implementation of brand standards and evolving Forbes level service expectations Assist with opening and closing procedures across outlets Ensure cleanliness, organisation, and readiness of all service areas Support stock control, mise en place, and smooth service flow Maintain compliance with health, safety, and licensing standards About You The ideal candidate will have: Previous experience in a restaurant or hotel food and beverage supervisory role Strong passion for restaurant service and guest experience A hands on, proactive approach with confidence leading shifts Excellent attention to detail and presentation standards Strong communication and team leadership skills Flexible and adaptable, with the ability to work a variety of shifts across the week A desire to grow within a luxury hospitality environment Why Join Us At JA Mar Hall, youll find more than a jobyoull build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.

JOIN THE TEAM AT JA MAR HALL About Us JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined the JA Resorts & Hotels portfolio, a heritage hospitality brand with properties across Dubai, the Maldives, Seychelles, and Scotland. This exciting new chapter brings global expertise and fresh vision to our estate, while staying true to the warmth and authenticity that guests have always cherished. As part of JA Resorts & Hotels, our team is now connected to a wider international family, offering new opportunities for growth, innovation, and career development. Together, we are shaping a future where Scottish heritage meets world-class hospitality. We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guests experiences. If youre passionate about hospitality we would like to hear from you.

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