About The Courthouse Hotel The Courthouse hotel is a 5-star luxury hotel ideally situated in an old Grade II Listed Magistrates Court, retaining much of its original historical features but with a modern twist. Our hotel is located where stylish Mayfair, fashionable Soho and the West End meet and is within walking distance of Londons famous shopping street, New Bond Street which is revered throughout the world for its wealth of elegant stores, exclusive brands, art and antiques. As Food & Beverage Supervisor, you will oversee all aspects of the hotels bar operations, including team leadership, financial performance, service quality, and innovation. Youll set the tone for the guest experience, curate the atmosphere, and ensure each outlet operates efficiently, profitably, and in line with our 5-star standards. Key Attributes of the Food & Beverage Supervisor A natural host who thrives on the floor confident, charismatic, and always bringing energy to the room. Leads by example with a strong floor presence during busy shifts, setting the tone for service and team performance. Proactively engages with guests and staff to ensure smooth service, exceptional standards, and a welcoming atmosphere. Passionate about staying ahead of trends and regularly introducing new ideas, drinks, and experiences that excite guests and drive business. Actively involved in the day-to-day running of the bars, making real-time decisions to manage flow, solve issues, and keep service seamless. Key Responsibilities Take full ownership of daily operations across all outlets. Be physically present on the floor during key service periods, leading from the front and supporting the team where needed. Coach, train, and develop team members on shift, ensuring consistency in service, presentation, and guest interaction. Foster a supportive, upbeat team environment where high morale and professionalism are standard. Ensure each guest receives a personal, engaging experience anticipating needs, handling feedback, and going above and beyond. Monitor all aspects of bar performance stock levels, cleanliness, preparation, and readiness through regular checks and real-time adjustments. Work closely with the Head of F&B and senior management to meet revenue goals and optimise operational efficiency. Manage team rotas, shift planning, and floor coverage to ensure seamless service delivery and effective labour control. Stay hands-on with inventory control, ordering, waste management, and stock rotation. Enforce licensing laws, health & safety policies, and all compliance requirements consistently. Collaborate on new menu development, drink launches, and regular updates based on guest feedback and industry trends. Support and execute bar events, seasonal activations, and promotions actively driving footfall and engagement. Key Deliverables Consistently high levels of guest satisfaction and repeat business. Motivated, well-trained bar teams with strong in-service performance. Strong operational control across all bars, with minimal wastage and efficient stock use. Achievement of revenue and profitability targets. A safe, compliant, and well-maintained working environment. Ongoing improvement of service standards and guest experience. Skills & Attributes Strong hands-on leadership with a presence on the floor. Confident decision-maker under pressure with excellent problem-solving skills. Genuine passion for hospitality, guest interaction, and bar culture. Highly organized with the ability to multi-task and manage multiple outlets simultaneously. Approachable, professional, and polished a role model for your team. Knowledgeable in cocktails, spirits, wine, and bar service best practices. Comfortable using POS systems, stock platforms, and basic reporting tools. Essential Requirements Minimum 4 years hands-on experience in a Food & Beverage supervisor role within high-end or luxury venues. Proven ability to lead teams during live service while managing operations behind the scenes. Strong track record in guest satisfaction, team performance, and delivering results. Up-to-date knowledge of current beverage trends, classic and contemporary cocktails, wine and spirits. Other Requirements Fluency in English (spoken and written). Flexibility to work evenings, weekends, and public holidays as required. Your application may also be considered for similar positions within our sister properties in London. LEGAL REQUIREMENTS In line with present UK working requirements all candidates are required to provide proof of eligibility to work within the UK. If you haven't heard from us within 14 days, please consider your application to have been unsuccessful.

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